Glean

AI Outcomes Manager, Central

Remote - US · Senior

Sponsorship not specified$150k-$200kDetected 40 days ago

GitLLMsAgentic AIComplianceZendeskCommunicationPublic SpeakingMicrosoft Teams

About the role

Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team.
The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean.
They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.

Partner with executive sponsors and end users to identify high‑impact use cases and turn them into measurable business outcomes on Glean.
Translate business needs into clear problem statements, success metrics, and practical AI solutions; collaborate with Product and R&D to shape priorities.
Proactively identify expansion opportunities and drive engagement across teams and functions.
Prior experience in customer‑facing, consultative roles (solutions, support, product management) and comfort presenting to senior leaders.
As part of the interview process, you'll complete a brief AI-focused exercise or discussion so we can understand how you think about, design, and use AI to drive impact in your role.
Depending on your location, the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), or other privacy laws may regulate the way we manage the data of job applicants.

You'll ship agentic capabilities on an open, extensible stack, with the craft and care required for enterprise trust, as we bring Work AI to every employee, in every company.
5+ years of professional experience in roles that blend business and technology (e.g., product, analytics, data, engineering, solutions), with a consultative, customer‑facing approach.
Demonstrated ability to craft effective prompts and guide AI agents for real customer or business workflows
Feel free to reference any tools, platforms, or workflows you use today - prior Glean experience isn't required.

Exposure to evaluating AI outcomes (e.g., defining success criteria, using sample tasks, reviewing results) and iterating for quality, latency, and cost.

Certain roles may be eligible for variable compensation, equity, and benefits.
We offer a comprehensive benefits package including competitive compensation, Medical, Vision, and Dental coverage, generous time-off policy, and the opportunity to contribute to your 401k plan to support your long-term goals.
When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
The standard OTE range for this position is $150,000-$200,000 annually.
Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience.

Certain roles may be eligible for variable compensation, equity, and benefits.
When you join, you'll receive a home office improvement stipend, as well as an annual education and wellness stipends to support your growth and wellbeing.
We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.

Lead strategic reviews and advise customers on their AI roadmap, ensuring they get the most value from Glean's platform.
Design and build AI agents with and for customers, including rethinking and redesigning underlying business processes to maximize impact and usability.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization.

This listing is sourced directly from Glean's careers page and normalized into a canonical job model.