Sun Life
Disability Case Manager
Waterloo, Ontario
Sponsorship not specifiedDetected 2 days ago
SOARRecruitingCritical ThinkingAdaptability
About the role
- You are as unique as your background, experience and point of view.
- Here, you'll be encouraged, empowered and challenged to be your best self.
- You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you.
Responsibilities
- We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.
Skills
- Emotional Intelligence
- Crisis Intervention
- Case Management
- Rehabilitation Techniques
- Analytical Skills
- Critical Thinking
- Strong analytical and decision-making skills
- Resilience and adaptability in fast-paced, emotionally complex situations
- Comfort with digital tools and multiple platforms
- A collaborative, team-first mindset
- A comprehensive training program and continuous learning opportunities
- A supportive, inclusive, and purpose-driven culture
Compensation
- When a new position becomes available which matches your background and experience, the base pay range will be disclosed and correspond to the opportunity Sun Life will consider you for.
- In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.
- Certain sales focused roles have sales incentive plans based on individual or group sales results.
- Assess and manage disability claims (short-term, long-term, and salary continuance) with a focus on timely and fair resolution.
Benefits
- Make a Meaningful Impact on Health and Recovery
- Are you a healthcare professional or business graduate with a passion for helping others navigate complex health journeys?
- Join Sun Life's Group Disability team, where we support Canadians in their pursuit of better health and sustainable recovery.
- Lead recovery planning by identifying medical and non-medical factors, functional capabilities, and return-to-work readiness.
- Apply crisis intervention and rehabilitation techniques to support clients through challenging health transitions.
- Build strong, trust-based relationships with clients, employers, and healthcare providers.
- Frontline healthcare experience (e.g., nursing, occupational therapy, physiotherapy, mental health support)
- Bachelor's degree in Healthcare, Kinesiology or Business
- 3-5 years of professional experience, ideally in healthcare or case management
Equal opportunity
- Diversity and inclusion have always been at the core of our values at Sun Life.
- Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.
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This listing is sourced directly from Sun Life's careers page and normalized into a canonical job model.