Athennian
Implementation Consultant
Remote (Canada) · Full-time
Work authorization requiredDetected 26 days ago
Project ManagementForecastingCustomer SuccessCollaborationOrganizational Skills
About the role
- Acting as a trusted advisor and technical expert, you'll utilize your project management skills to navigate complex projects, ensuring timely and successful outcomes.
Responsibilities
- Project Management: Manage implementation projects and client onboarding from initiation to completion, ensuring projects are delivered on time, within budget, and to the highest quality standards.
- Develop comprehensive scope of work documentation that aligns client expectations with internal delivery capabilities.
- Proactively manage and communicate any changes in project scope, budget, or timeline to stakeholders.
- Implementation and Training: Lead all aspects of implementation, including onboarding training, best practice sessions, solution configuration, and data migration.
- Validate data accuracy and integrity to ensure alignment with customer workflows.
- Lead workshops to uncover their operational needs, not just their surface-level requests.
- Customer Success: Develop detailed project plans that directly address customer requirements and ensure their goals are met.
- Provide accurate resource planning and forecasting for Athennian's internal project team to optimize delivery.
- Deliver an exceptional customer experience for all new users of the Athennian software.
Requirements
- Minimum 3+ years of experience in a customer-facing implementation or project management role within a SaaS environment.
- Proven track record of successfully managing complex implementation projects from initiation to completion.
Benefits
- Health, dental, and vision, long-term disability, and a Health Spending Account (HSA).
- Flexible parental leave benefits, including top-ups.
Company info
- We make fast, effective decisions and embrace a bias for action to seize opportunities quickly.
- Benefits at Athennian We're a remote-first company built on trust, autonomy, and accountability.
- Partner with customers to dissect and understand their current and intended workflows.
Visa & Work Authorization
- We are only accepting applicants who currently reside in and are legally authorized to work full-time in Canada.
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This listing is sourced directly from Athennian's careers page and normalized into a canonical job model.