Wellthy

Onsite Care Specialist

Anaheim, California, United States

Sponsorship not specified$30k-$35kDetected 8 days ago

HRCustomer SuccessCollaborationPublic SpeakingOrganizational Skills

About the role

As we grow, we're seeking collaborative, curious, and purpose-driven teammates to help us expand what's possible.
We embrace a mindset of continuous learning, especially around emerging technologies.
Tools like AI and other innovations are accelerators, enabling us to scale our impact, work smarter, and stay at the forefront of care delivery.

Facilitate warm handoffs to Wellthy Care Coordinators, Backup Care Specialists, and other Wellthy team members who provide ongoing care support and case management.
Build strong relationships with client HR, well-being teams, managers, employee resource groups, and other key stakeholders.
Collaborate with client partners to identify opportunities to increase employee awareness, engagement, and utilization of Wellthy's services.
Share employee feedback and emerging trends with Wellthy's Client Success teams (and other cross-functional teams at Wellthy) to support continuous program improvement.
Maintain accurate documentation of employee interactions and referrals while safeguarding confidential information.
Build and maintain relationships in the community with trusted Wellthy partners including childcare centers and providers

Proficiency with Google Workspace or similar productivity tools.
To be successful in this role, you'll need to be open to learning, experimenting, and evolving. Comfort with emerging technology and curiosity around how tools like AI can support your workflow or help families more effectively is a plus.
3-5+ years of experience in employee benefits, employee engagement, human resources, customer success, healthcare navigation, social services, or a related field.
Experience engaging diverse audiences through presentations, educational programming, onsite events, or other in-person experiences.
Experience working directly with employees, members, or customers in a consultative, service-oriented role.
Excellent interpersonal and relationship-building skills with the ability to engage stakeholders across all levels of an organization.
Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Total Rewards Package
The starting salary for this position is $30-$35/hour.
Medical, dental and vision benefits within 30 days of hire.
Retirement saving account with matching company contributions.

Generous parental leave (maternal and paternal) during a new child's first year (born into family or adopted) and pregnancy loss leave.

This listing is sourced directly from Wellthy's careers page and normalized into a canonical job model.