Loewshotels

Loewshotels

Front Office Agent Overnight

IL - Chicago - Loews Chicago Hotel

Sponsorship not specifiedDetected 2 days ago
ExcelCommunicationAdaptability

About the role

  • Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile.
  • Growth and belonging start here; you'll be valued for who you are and the goals you have.
  • Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.

Responsibilities

  • Maintain knowledge of upcoming events, group bookings, and banquet orders.
  • Perform check-out procedures and handle cash transactions accurately.
  • Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area.
  • Perform other duties as assigned.
  • Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries.

Requirements

  • Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs.
  • Ability to stand and walk for long periods of time required.
  • Ability to work weekends, evening, holidays as necessary/required.
  • May be required to work varying schedules to reflect business needs.
  • Required to attend all mandatory training sessions and meetings.

Nice to have

  • Minimum of one (1) year guest service experience in hotel hospitality preferred.
  • Experience with previous Property Management System, preferred Opera System.

Benefits

  • Competitive health & wellness benefits, 401(k) & company match
  • Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
  • Tuition Reimbursement
  • Team Member Hotel Rates, other discounts, perks and more

Company info

  • Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
  • Growth and belonging start here
  • you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
  • Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
  • What We Offer:
  • Training & Development opportunities, career growth
  • Pet Insurance
  • What We're Looking For:

This listing is sourced directly from Loewshotels's careers page and normalized into a canonical job model.