Loewshotels
Front Office Agent Overnight
IL - Chicago - Loews Chicago Hotel
Sponsorship not specifiedDetected 2 days ago
ExcelCommunicationAdaptability
About the role
- Loews Chicago Hotel offers careers steps from Navy Pier and the Magnificent Mile.
- Growth and belonging start here; you'll be valued for who you are and the goals you have.
- Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Responsibilities
- Maintain knowledge of upcoming events, group bookings, and banquet orders.
- Perform check-out procedures and handle cash transactions accurately.
- Monitor and maintain the cleanliness and appearance of the Front Desk and lobby area.
- Perform other duties as assigned.
- Detail-Oriented Professional: You maintain accuracy and efficiency in every task, from handling payments to managing guest inquiries.
Requirements
- Guest Experience Champion: You have a passion for hospitality and take pride in anticipating and exceeding guest needs.
- Ability to stand and walk for long periods of time required.
- Ability to work weekends, evening, holidays as necessary/required.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
Nice to have
- Minimum of one (1) year guest service experience in hotel hospitality preferred.
- Experience with previous Property Management System, preferred Opera System.
Benefits
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Tuition Reimbursement
- Team Member Hotel Rates, other discounts, perks and more
Company info
- Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
- Growth and belonging start here
- you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
- Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
- What We Offer:
- Training & Development opportunities, career growth
- Pet Insurance
- What We're Looking For:
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This listing is sourced directly from Loewshotels's careers page and normalized into a canonical job model.