Etsy
Senior Product Research Manager, Core Seller Experience
Brooklyn, New York · Senior · Full-time
Sponsorship not specified$202k-$262kDetected 30 days ago
UX ResearchProduct StrategyResearchExperimental DesignLeadershipMentoring
About the role
- Company Description Etsy is the global marketplace for unique and creative goods.
- As an Etsy Inc. employee, whether a team member of Etsy or Depop, you will tackle unique, meaningful, and large-scale problems alongside passionate coworkers, all the while making a rewarding impact and Keeping Commerce Human.
- Salary Range: $202,000.00 - $262,000.00 What's the Role?
Responsibilities
- 4+ years of research management experience developing and motivating a high-performing UX research team, with a genuine enjoyment of coaching others on craft and career growth
- A reputation for making research land and drive change - you've developed the tools, narratives, and organizational muscle to ensure insights don't just get heard, they get acted on
- The ability to build a culture of evidence-based decision making, bringing partners across Product, Design, Engineering, and Analytics along with you
- A natural connector who builds trust and collaborates fluidly across functions and levels of seniority
- We are looking for a Senior UX Research Manager to lead the research team and guide product strategy for our Core Seller Experience organization.
- As a Senior UX Research Manager on this team, you'll lead a talented group of UX researchers working across a range of seller-facing initiatives, partnering closely with product, design, analytics, and engineering to translate deep human understanding into meaningful product direction.
- You'll be both a people leader and a strategic thought partner - someone who can develop researchers, champion a high bar for research quality, and influence how the organization thinks about the seller experience at scale.
- If you're motivated by work that has real impact on people's livelihoods - and by building the kind of research culture where great work thrives - this role is for you.
- Our research informs the strategies, tools, and features that help sellers build and grow their creative businesses - and ensures their needs stay central to how Etsy evolves as a platform.
- Our insights are part of the vernacular at Etsy and play a key role in building confidence around product decisions and our overall business strategy.
Requirements
- Define and manage a research portfolio that balances foundational understanding of the seller experience with timely, evaluative insights that support product decisions
Nice to have
- 7+ years of experience in applied product research, ideally in a B2C or e-commerce company. experience with seller-facing products or seller tooling is a strong plus
Skills
- Company Description
- Etsy is the global marketplace for unique and creative goods.
Compensation
- $202,000.00 - $262,000.00
- In addition to salary, you will also be eligible for an equity package, an annual performance bonus, and our competitive benefits that support you and your family as part of your total rewards package at Etsy.
Benefits
- The ability to balance rigor with speed-to-learning, and to guide your team in doing the same across a range of generative and evaluative methods
Company info
- A belief that deeply understanding your customers is a competitive advantage - and the ability to mobilize product partners around that conviction
- If, due to a disability, you need an accommodation during any part of the application or interview process, please let your recruiter know.
Equal opportunity
- Etsy is proud to be an equal opportunity workplace.
Visa & Work Authorization
- While Etsy supports visa sponsorship, sponsorship opportunities may be limited to certain roles and skills.
This listing is sourced directly from Etsy's careers page and normalized into a canonical job model.