LendingClub

Sr Financial Product Strategy Manager – HELOC & Mortgage

San Francisco, CA · Senior

Sponsorship not specified$156k-$180kDetected 28 days ago

Product StrategyProject ManagementCRMHRISCustomer SupportLeadershipCollaboration

About the role

LendingClub Bank is expanding its home lending capabilities and partnerships, with a focus on delivering home equity and mortgage solutions through digital and embedded experiences.
This role sits within our Consumer business and operates at the intersection of product, partnerships, marketing, operations, legal/compliance, and analytics.

Own Home Lending Performance
Own end-to-end performance of HELOC and embedded mortgage offerings, including traffic, conversion, approval, funding, member satisfaction, and unit economics
Map, manage, and continuously improve the member journey, reducing friction and drop-off while increasing relevance and engagement
Serve as the day-to-day owner for key mortgage and home equity partners, including SLAs, issue escalation, roadmap alignment, and ongoing business reviews
Collaborate with partners on joint initiatives across offers, messaging, and funnel optimization to drive mutual value
Partner with Product, Marketing, and Data teams to define where and how home lending solutions appear across LendingClub experiences
Design and prioritize experiments around targeting, placement, messaging, and offer presentation
Define and own core performance metrics for HELOC and mortgage products, including lead volume, conversion, funded volume, revenue per member, and complaint trends
Build operating dashboards and routines that translate data into clear insights and recommendations for senior leadership

6+ years of experience in financial services, with at least 5 years in mortgage, HELOC, home equity, or related home lending
Strong program and project management skills, with a track record of driving complex, cross-functional initiatives
Familiarity with mortgage and HELOC regulatory frameworks and comfort partnering closely with Legal and Compliance
Experience defining, tracking, and evolving KPIs and operating metrics
Bachelor's degree in a related field

Direct experience at a mortgage or HELOC broker, correspondent lender, or fintech home lending platform
NMLS license or experience working closely with licensed sales or operations teams
Experience launching or scaling embedded lending partnerships
LendingClub offers relocation, based on actual job level.
Time Zone Requirements

The target base salary range for this position is 156,000-180,000.
The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location.
Base salary is just one part of LendingClub's Total Rewards package.
You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
Identify cross-sell and lifecycle opportunities tied to member behavior and financial health signals

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job

If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace.

This listing is sourced directly from LendingClub's careers page and normalized into a canonical job model.