Absolute Facility Solutions, LLC

Absolute Facility Solutions, LLC

Application Engineer (remote U.S.-based ONLY)

Lago Vista, TX, United States · Senior

Sponsorship not specifiedDetected 247 days ago
JavaScriptJavaCode ReviewSQLRESTData EngineeringCustomer SupportCommunicationCollaborationProblem Solving

About the role

  • Absolute Facility Solutions LLC helps organizations reduce their operating costs by managing their facilities and utilizing their space more efficiently.
  • We do this by providing and optimizing trusted facilities and workplace management solutions.
  • This role focuses on hands-on technical development, data work, integrations, and issue resolution throughout the implementation and post-deployment lifecycle.

Responsibilities

  • Implement authentication settings, basic system parameters, and module configurations within the IWMS platform.
  • Develop light-to-moderate application customizations using JavaScript and XML.
  • Support integrations using REST or SOAP APIs, SQL queries, and system-to-system data exchanges.
  • Perform data manipulation work including mapping, transformation, and quality validation.
  • Customer Support & Issue Resolution
  • Investigate and resolve Tier 1-2 technical support requests for IWMS applications.
  • Collaborate with senior engineers on more complex integration or performance problems.
  • Recommend system enhancements that drive higher performance, usability, and adoption.
  • Build or modify standard system reports using SQL queries, XML, JavaScript, or platform-specific reporting tools.
  • Help maintain data integrity across modules through routine checks and cleanup processes.

Requirements

  • 2-5 years of experience in a technical application engineering, system configuration, or software support role.
  • Strong proficiency in:
  • Experience performing data migration, transformation, or ETL tasks.
  • Familiarity with REST or SOAP APIs.
  • Ability to analyze functional requirements and translate them into technical solutions.

Nice to have

  • Hands-on experience with Archibus or a comparable IWMS platform (Eptura, TRIRIGA, Planon, Accruent, etc.).
  • Understanding of workplace, facilities, or real-estate management processes.
  • Experience with SaaS application configuration and support.
  • Exposure to workflow automation, business rules, and system integrations.
  • All your information
  • General Expectations
  • Stay current with IWMS product updates and relevant technologies.
  • Contribute positively to team collaboration and internal knowledge sharing.

Company info

  • Assist customers in creating dashboards, metrics, or KPIs within the IWMS environment.
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