Pair Team
Director of Performance Marketing
Remote (United States) · Director
Sponsorship not specified$180k-$200kDetected 34 days ago
PythonData VisualizationComplianceAccessibilityPerformance MarketingHIPAA
About the role
- About Pair Team Pair Team is a public benefit company reimagining care for the safety net.
- As California's largest complex care provider, we've proven our impact to reduce avoidable emergency care, including a 52% and 26% reduction in ER visits and hospitalizations respectively.
- Once scaled nationally, our approach would save tax payers $150B per year.
Responsibilities
- Drive blended and channel CAC down while protecting volume
- own CAC, cost per eligible lead, and spend efficiency as the metrics reported against every day.
- Manage agency, creative, and data-vendor relationships to scale output
- Ongoing ownership of a HIPAA-compliant Customer Data Platform and down-funnel event piping so ad platforms optimize toward appropriate funnel events.
- Build and maintain clear dashboards for volume, conversion, revenue, CAC, and LTV:CAC, with daily and intra-day reporting where necessary. You will help maintain alerting systems by partnering with analytics to house full-funnel data in Looker and Snowflake.
- Partner with Brand & Creative to run landing-page experiments including testing social proof, video testimonials, conversational/first-party intake flows, and bilingual experiences.
- Set test-design standards and analyze lift with statistical discipline, prioritizing the funnel points (eligibility and reach) with the highest leverage.
- Drive blended and channel CAC down while protecting volume; own CAC, cost per eligible lead, and spend efficiency as the metrics reported against every day.
- Partner with Business Operations on the growth model and forecast across Medicaid and Medicare service lines and translate targets into a capacity-aware pacing plan.
- Push automation into the acquisition stack - including agentic systems (e.g., Claude Code) that optimize a meaningful share of ad spend against capacity and efficiency constraints.
Requirements
- 6+ years in growth, performance, or lifecycle marketing, including direct ownership of material media budgets and acquisition targets.
- A proven track record of driving CAC down and CAC-to-LTV up across paid, earned, and owned channels - and comfort owning a number.
- Hands-on experience with automation or agentic tooling and light scripting (e.g., Python, Zapier, n8n) to optimize spend and operations.
Nice to have
- Hands-on expertise with Google Search/PMax and paid social, plus the judgment to diversify into and prove new channels
- experience with landing-page optimization and lifecycle SMS/email.
Compensation
- Equity compensation package
- Subsidized backup childcare and caregiver supports through Wellthy
- Work entirely from the comfort of your own home
- We provide the equipment needed for the role
- Opportunity for rapid career progression with plenty of room for personal growth!
- About Pair Team
Benefits
- Healthcare, Medicaid, Medicare, or other regulated-industry experience, with working knowledge of HIPAA and patient-outreach best practices for phone and SMS.
- Experience with value-based care, FQHCs, community-based organizations, or health plan partnerships.
- Flexible vacation policy - take the time you need to recharge
- Comprehensive medical, dental, and vision coverage
- 100% company-sponsored short and long-term disability and life insurance
- Monthly $100 work from home expense stipend
Company info
- We keep our commitments and take responsibility for our actions.
- We are dependable and choose authenticity over perfection.
- We go the extra mile for our patients, partners and one another, and we run toward hard things.
- We are resilient in our push for consistent improvement and challenge the status quo.
- We hold ourselves to the highest standards for our patients.
- We are relentless in the pursuit of our mission, and ensure that we are taking care of ourselves in order to care for others.
- Because We Value You
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