Barnard

Senior Director of Student Financial Services

New York City, NY · Director · Full-time

Sponsorship not specified$161k-$168kDetected 30 days ago

Data AnalysisComplianceAccessibilityProject ManagementCRMForecastingHRISCustomer SupportLeadershipCommunicationInternal Audit

About the role

If you are a current Barnard College employee, please use the internal career site to apply for this position.
The Director will ensure regulatory compliance, enhance service delivery, and promote accountability in the management of all federal, state, and institutional aid programs.
This job is currently a hybrid position, but may require a presence in the office up to five times a week depending on operational needs.

Develop and maintain policies, procedures, and internal controls that ensure full compliance with all federal, state, and institutional regulation and audit readiness.
Build an integrated "One Stop" financial services model with a service-first culture to ensure students understand their financial options and receive exceptional service.
Train and develop staff to deliver empathetic, responsive, and clear communication with students and families.
Collaborate with partners across the College to coordinate student support and strengthen financial fluency.

Proven leadership, communication, and team development skills.
Ability to work on campus during all working hours, with flexibility for select evenings and weekends.
Bachelor's degree and at least eight years of progressive experience in financial aid administration, including Title IV compliance and an in-depth understanding of federal and state financial aid regulations, compliance, and reporting requirements.
Demonstrated commitment to access, equity, and inclusion in higher education.

Required Competencies:
Strong customer service orientation with excellent communication and interpersonal skills.
Advanced analytical and project management abilities.
Strong knowledge of financial aid and student information systems (PowerFAIDS, Workday and Technolutions Slate preferred).

$161,000 -$168,000 annually
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training.
The above hiring range represents the College's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Collaborate with senior leadership to define the vision, goals, and strategic roadmap for financial services at Barnard.
Monitor regulatory changes, interpret guidance, and promote a culture of accountability and continuous learning.

This listing is sourced directly from Barnard's careers page and normalized into a canonical job model.