Conduit Health

Head of Clinical Operations

New York City · Senior

Sponsorship not specifiedDetected 43 days ago

A/B TestingAuditingLeadership

About the role

We are hiring a Head of Clinical Operations to spearhead strategic initiatives for our fast-growing clinical business, serving as the operational engine for a platform projected to reach eight figures in revenue by year-end.
Today, we operate in a high-growth environment where clinical policies and delivery models are ripe for formalization.
This is a hands-on, high-ownership leadership role with full P&L responsibility and a seat at the leadership table from day one.

Build the recruiting, credentialing, and licensing engine, and scale our clinician workforce to meet aggressive growth targets across multiple states.
Design, pilot, and scale our longitudinal care program, including eligibility, consent, matching, time-tracking, and billing.
Own the clinical P&L, optimize our staffing models, and transition us from external reliance to a proprietary, high-quality, and cost-efficient operating model.
Define and monitor the operational and clinical KPIs that drive quality, access, efficiency, and profitability, using data to continuously improve performance.
Join the leadership team and partner across Fulfillment, Patient Experience, Revenue Cycle, Product, and Engineering.
You will own the clinical infrastructure from the ground up, ensuring we scale with the highest standards of compliance, quality, and efficiency.
We need a leader who can build the structural playbook, professionalize our internal operations, and launch critical, high-impact initiatives that leverage our existing patient base.
Own our clinical service operations end to end: clinician supply, capacity, scheduling, care delivery performance, and quality across all encounters.
Build and lead key teams: clinical providers, care management, and clinical HR / credentialing.
We closed a Series A led by Drive Capital in early 2026 and are scaling fast.

getting essential medical equipment and supplies into patients' homes.
Have operated inside a real health system, payer, or comparably regulated organization.
Develop and oversee clinical quality, including clinical SOPs, documentation standards, supervision structures, and medical-necessity rigor, ensuring consistent, high-quality, and compliant audit-ready care delivery.

Have 8+ years in clinical operations, including time as the most senior clinical-ops leader or a clear top lieutenant at a growing company.
We are the first vertically integrated, AI-powered platform that unites ordering, telehealth, prescriptions, insurance, and fulfillment into one seamless experience.

Conduit Health is an equal-opportunity employer.
We celebrate diversity and are committed to building an inclusive environment for all employees.

This listing is sourced directly from Conduit Health's careers page and normalized into a canonical job model.