EPIC Brokers

EPIC Brokers

Account Manager – Professional Liability

134 E Washington St, New Castle PA 16101; 31 S

Sponsorship not specifiedDetected 1 day ago
RESTNegotiationWordPressEpicCommunicationCollaborationProblem SolvingAdaptabilityMicrosoft OfficeProperty & Casualty

About the role

  • The Account Manager - Professional Liability is responsible for managing client relationships for Professional Liability policies and ensuring customer satisfaction, retention, and growth.
  • This role includes servicing accounts, handling renewals, processing new business, and maintaining accurate client data.

Responsibilities

  • Manage relationships for clients with Professional Liability policies (MedPro, Dentist Advantage, E&S)
  • Maintain high levels of customer satisfaction and support agency retention goals
  • Proactively manage assigned client relationships to ensure satisfaction and retention
  • Maintain regular client contact based on individual account needs
  • Manage all policy renewals beginning at least 90 days prior to expiration
  • Process new business opportunities from Advisors and direct leads (MedPro)
  • Manage the full lifecycle of new business from application through binding
  • Enter and maintain accurate client data in agency management systems
  • Perform other duties as assigned
  • Ability to multitask and manage a high-volume workload in a fast-paced environment

Nice to have

  • High School Diploma or equivalent
  • Required-Must have an Active Property & Casualty Insurance License
  • Preferred Skills and Abilities
  • Strong attention to detail
  • Excellent interpersonal communication and negotiation skills
  • Strong verbal and quantitative aptitude
  • Effective decision-making and problem-solving abilities
  • Proficiency in Microsoft Office (Outlook, Word)

Skills

  • https://www.epicbrokers.com/about/epic-careers/.

Compensation

  • The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days

Benefits

  • 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • Generous Paid Time off
  • Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support

Company info

  • EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment.
  • It takes both production and service to be EPIC!
  • EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
  • We're in the top 10 of property/casualty agencies according to "Insurance Journal"
Apply directly at EPIC Brokers →Create a free account for alerts like thisView EPIC Brokers immigration profile

This listing is sourced directly from EPIC Brokers's careers page and normalized into a canonical job model.