ORION

ORION

VP of Strategic Accounts

Exton, Pennsylvania · Vp

Sponsorship not specified$200k-$225kDetected 70 days ago
CRMForecastingLeadershipCommunication

About the role

  • The immediate focus is our anchor account - a top national multi-site operator - with the role scaling into broader strategic account ownership as Caliber grows.
  • This is a ground-floor VP role with real influence over how we scale - not a seat in a bureaucratic enterprise.

Responsibilities

  • Own the Anchor Relationship
  • Serve as Caliber's senior point of contact at the executive level for our anchor national account. Drive scorecard performance above benchmark every quarter and protect the portfolio with zero churn.
  • Build and execute multi-year account growth plans. Lead negotiations, renewals, and deal structuring. Turn cross-sell and upsell opportunities into signed contract value - targeting 20%+ year-over-year growth across the portfolio.
  • Build the Pipeline
  • Develop a qualified pipeline of multi-site enterprise prospects and lead complex, long-cycle deals from first conversation to signed contract.
  • Manage and develop a team of Account Managers and Directors. Set clear KPIs and individual development plans. Build the playbooks, tools, and processes that let the team scale without losing quality.
  • Own the Commercials
  • Carry P&L accountability for revenue and margin across the strategic account portfolio. Partner with finance on forecasting, pricing, and deal economics.

Nice to have

  • Set clear KPIs and individual development plans.
  • Carry P&L accountability for revenue and margin across the strategic account portfolio.
  • You are accountable for the client experience end-to-end - not just the contract.
  • 20%+ year-over-year revenue growth and expanded share of wallet across the portfolio
  • A qualified $50M+ enterprise pipeline with at least five active negotiations and at least one anchor multi-site, multi-year contract signed
  • $15M in net new contract value
  • Zero account churn
  • client scorecards above benchmark every quarter

Compensation

  • Base salary: $200,000 - $225,000, depending on experience and market location, plus performance-based incentive compensation.
  • Caliber Services Management determines pay based on the cost of labor across US geographic markets, scope of responsibility, and relevant experience.

Equal opportunity

  • Caliber Services Management is an equal opportunity employer.

This listing is sourced directly from ORION's careers page and normalized into a canonical job model.