Crossover Health

Crossover Health

Opto Tech - Friday

Austin, Texas

Sponsorship not specifiedDetected 30 days ago
Customer SupportCommunicationMentoringOrganizational Skills

About the role

  • The Optometry Assistant plays a key role in supporting a seamless experience for patients by working closely with the Optometrist.
  • The Assistant is the first person to engage patients and upkeep the back-end of the program.
  • Initiates the eye care experience by greeting patients warmly

Responsibilities

  • Manages insurance authorizations/billing and patient communication
  • Performs other duties as assigned
  • Current BLS (Basic Life Support) certification.

Requirements

  • Minimum 1 year of employment in customer service related position

Nice to have

  • Proven organizational skills, great interpersonal skills, and ability to work as a key team member
  • Willingness to work with constantly changing technologies
  • Physical Job Requirements
  • May require standing, walking and sitting for extended amounts of time.
  • Occasionally lift and carry items weighing up to 50 lbs.
  • Manual and finger dexterity and hand-eye coordination
  • Includes full range of body motion including potential of handling and lifting patients.
  • Must be able to effectively communicate with patients and team members.

Benefits

  • Works with other medical providers to ensure a seamless patient experience
  • High School graduate and/or completion of vocational training program in healthcare

This listing is sourced directly from Crossover Health's careers page and normalized into a canonical job model.