Proofpoint
Manager, Order Management
Draper, UT · Senior
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About the role
- The Manager, Order Management is responsible for leading and scaling the Order Management function, ensuring accurate, compliant, and efficient execution of the Quote-to-Cash (Q2C) process while driving operational excellence across the organization.
- This role is expected to influence cross-functional initiatives, leverage automation opportunities, and establish a high-performing team culture focused on accountability, innovation, and business outcomes.
Responsibilities
- Lead, coach, and develop a team of Order Management professionals and supervisors, fostering a culture of accountability, collaboration, and continuous improvement
- Build organizational capability through talent development, succession planning, performance management, and employee engagement initiatives
- Drive workforce planning and organizational readiness to support business growth and evolving operational requirements
- Own end-to-end Order Management operations, ensuring high levels of accuracy, compliance, productivity, and customer satisfaction
- Maintain strong internal controls, audit readiness, SOX compliance, and adherence to regulatory and corporate governance requirements
- Identify and lead initiatives that improve efficiency, scalability, automation, and operational effectiveness across the Q2C lifecycle
- Partner with business and technology teams to implement system enhancements and drive adoption of best-in-class Order Management processes
Requirements
- 5+ years of leadership experience, including managing managers, supervisors, or large operational teams in Order Management, Revenue Operations, or a related function
- Proven success leading teams in a fast-paced, high-growth technology or SaaS environment
- Strong analytical, problem-solving, and decision-making skills, with the ability to translate data into actionable business insights
- Experience managing operational KPIs, workforce planning, forecasting, and resource allocation
- Proven ability to balance strategic initiatives with operational execution
Nice to have
- Strong knowledge of enterprise business systems and process automation tools, with experience in Salesforce, D365, and related platforms preferred
- Bachelor's degree in Business, Finance, Management, or a related field required
- advanced degree preferred
Compensation
- 111,300.00 - 174,900.00 USD
- 93,300.00 - 146,630.00 USD
- 83,600.00 - 131,340.00 USD
Benefits
- Consistent with Proofpoint values and applicable law, we provide the following information to promote pay transparency and equity.
- This role may be eligible for variable compensation and/or equity.
Company info
- Proofpoint is a global leader in human- and agent-centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently. Join us in our pursuit to defend data and protect people.
- How We Work:
- At Proofpoint you'll be part of a global team that breaks barriers to redefine cybersecurity guided by our BRAVE core values:
- Bold in how we dream and innovate
- Responsive to feedback, challenges and opportunities
- Accountable for results and best in class outcomes
- Visionary in future focused problem-solving
- Exceptional in execution and impact
- Proofpoint is a global leader in human- and agent-centric cybersecurity.
- We protect how people, data, and AI agents connect across email, cloud, and collaboration tools.
- Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows.
- Our mission is simple: safeguard the digital world and empower people to work securely and confidently.
- Join us in our pursuit to defend data and protect people.
This listing is sourced directly from Proofpoint's careers page and normalized into a canonical job model.