Facereality
Website Operations Manager
San Ramon, CA
No sponsorship$105k-$115kDetected 11 days ago
AccessibilityConfluenceSEOShopifyCollaborationAdaptability
About the role
- The Website Operations Manager plays a key role on the Digital team, owning the day-to-day execution of a best-in-class e-commerce experience across our B2B and B2C channels.
- This role is deeply embedded in a marketing- and sales-driven organization, partnering closely to bring campaigns, product launches, and revenue-driving initiatives to life on site.
- This role requires a highly collaborative, detail-oriented problem solver who can translate business priorities into seamless online experiences.
Responsibilities
- Own day-to-day website operations, ensuring a high-quality, performant, and conversion-optimized user experience Plan and execute site updates, product launches, and content releases in close partnership with Marketing, Sales, and Customer Experience teams Manage onsite content, navigation, and merchandising to support campaigns, promotions, and business priorities Maintain and optimize SEO foundations, including metadata, structured data, and site architecture to improve search visibility Execute and support Shopify theme updates, feature enhancements, and content changes Manage promotional setup and teardown, including campaigns, landing pages, and time-bound content Extend Shopify capabilities using metafields, storefront APIs, and automation tools (e.g., Shopify Flows) Partner with engineering and digital teams to improve site speed, scalability, and overall performance Evaluate and manage third-party apps and integrations to support marketing and digital initiatives Lead QA and user acceptance testing for site updates, ensuring accuracy, functionality, and a seamless user experience Troubleshoot and resolve site issues, maintaining high uptime and performance standards Create and maintain clear documentation in Confluence for processes, releases, and site configurations Manage multiple concurrent projects, prioritizing effectively in a fast-paced environment Stay current on eCommerce trends, Shopify capabilities, and emerging technologies to continuously improve the site Requirements and
- Own day-to-day website operations, ensuring a high-quality, performant, and conversion-optimized user experience Plan and execute site updates, product launches, and content releases in close partnership with Marketing, Sales, and Customer Experience teams Manage onsite content, navigation, and merchandising to support campaigns, promotions, and business priorities Maintain and optimize SEO foundations, including metadata, structured data, and site architecture to improve search visibility Execute and support Shopify theme updates, feature enhancements, and content changes Manage promotional setup and teardown, including campaigns, landing pages, and time-bound content Extend Shopify capabilities using metafields, storefront APIs, and automation tools (e.g., Shopify Flows) Partner with engineering and digital teams to improve site speed, scalability, and overall performance Evaluate and manage third-party apps and integrations to support marketing and digital initiatives Lead QA and user acceptance testing for site updates, ensuring accuracy, functionality, and a seamless user experience Troubleshoot and resolve site issues, maintaining high uptime and performance standards Create and maintain clear documentation in Confluence for processes, releases, and site configurations Manage multiple concurrent projects, prioritizing effectively in a fast-paced environment Stay current on eCommerce trends, Shopify capabilities, and emerging technologies to continuously improve the site
Compensation
- $105k-$115k
Benefits
- Salary: $105k - $115k, plus yearly bonus, award units and comprehensive benefits package
Visa & Work Authorization
- This position is a Hybrid position working out of our San Ramon office Tuesday - Thursday and remotely Mondays and Fridays. *Please note this position is not eligible for visa sponsorship.
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This listing is sourced directly from Facereality's careers page and normalized into a canonical job model.