WorkOS
Engineering Manager - Dashboard
San Francisco
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About the role
- The team's work connects the customer journey from signup and integration through production and expansion.
- You'll have room to identify customer problems, propose new directions, and carry ideas from discovery through launch, with ownership of the outcomes.
- Growth and onboarding: help developers move from signing up to integrating and running WorkOS in production.
Responsibilities
- Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance.
- Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope.
- Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering.
- Bring your own product perspective, identify opportunities, and drive product decisions directly where needed-from defining the problem and choosing an approach to measuring the outcome.
- Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next.
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.
- Partner with recruiting to attract, hire, and retain exceptional engineering talent.
Requirements
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact.
- Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant.
- You do not need prior experience in all three areas.
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back.
- Bias for action and scrappiness: You don't over-optimize for process. You optimize for velocity, customer value, and learning.
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy.
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly.
- You build trust, give direct feedback, and create space for engineers to thrive.
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large and important part of your role, and have a track record of recruiting, hiring, and mentoring top engineering talent.
- You're a strong product thinker who connects customer needs, technical possibilities, and business outcomes. You collaborate well with product managers and are comfortable driving product decisions yourself, using customer insight and evidence to make tradeoffs and build alignment.
- Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant. You do not need prior experience in all three areas.
- Benefits and Perks (US Only) ๐
- At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
Skills
- About WorkOS ๐
- WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
- As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication,
- Identity, and Access Control helping companies answer a new critical question:
- who are your agents, and what are they allowed to do?
Compensation
- build annual-credit capabilities, make billing more reliable and automated, and give customers clearer pricing, usage, and credit information in the dashboard.
Benefits
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Commuter benefits for hybrid employees in SF/NYC
Company info
- We offer healthcare coverage for you and your family, including medical, dental, and vision.
- We're hiring an experienced Engineering Manager to lead Dashboard, the team helping customers get more value from the WorkOS suite and helping WorkOS grow as a business.
- Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance.
- Spend time with customers and engineers alike-digging into pain points, testing assumptions, and improving the craft.
Equal opportunity
- Employer
- WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
- We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
- WorkOS is an equal opportunity employer, committed to diversity and inclusiveness.
This listing is sourced directly from WorkOS's careers page and normalized into a canonical job model.