Unisys
Manager, Infrastructure Services (Windows, VMware & Citrix)
USA CT Remote · Senior
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About the role
- The successful candidate will ensure service excellence, operational stability, platform security, and successful execution of infrastructure transformation initiatives while maintaining strong client and stakeholder relationships.
Responsibilities
- Lead the delivery and support of Windows, virtualization, and Citrix infrastructure services.
- Drive continuous service improvement initiatives focused on availability, performance, automation, and user experience.
- Manage platform lifecycles, operational risks, technical debt, and compliance requirements.
- Lead and mentor a team of Windows, VMware, and Citrix engineers supporting enterprise production environments.
- Manage workload prioritization, staffing requirements, and resource allocation across operational support and project initiatives.
- Lead infrastructure deployments, upgrades, migrations, and modernization programs.
- Drive virtualization optimization, Windows platform upgrades, Citrix transformation initiatives, and infrastructure consolidation efforts.
- Partner with cloud, security, network, application, and architecture teams to deliver strategic technology solutions.
Requirements
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent experience.
- 8+ years of experience supporting enterprise Windows infrastructure environments.
- 5+ years of leadership experience managing technical infrastructure teams.
- Strong experience with:
- Experience supporting large-scale production environments with high availability requirements.
- Strong understanding of ITIL service management principles and operational best practices.
- Experience managing disaster recovery, business continuity, and resiliency planning.
Nice to have
- Experience leading enterprise infrastructure modernization and cloud transformation initiatives.
- Experience with PowerShell automation, Ansible, or similar orchestration platforms.
- Experience with VDI optimization, profile management, and EUC transformation programs.
- ITIL Foundation or advanced ITIL certification.
- VMware (VCP), Citrix (CCP-V/CCE-V), Microsoft, or related infrastructure certifications.
- This role may require access to export-controlled commodities and technology.
- Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
- This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.
Visa & Work Authorization
- export control regulations, applicant should be eligible for any required authorizations from the U
This listing is sourced directly from Unisys's careers page and normalized into a canonical job model.