Listenlabs

Insights Strategist

New York, NY

Sponsorship not specified$90k-$150kDetected 127 days ago

Customer SuccessResearchPublic Speaking

About the role

TL;DR: We're hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs. You'll partner directly with product, research, and marketing leaders at some of the world's most innovative companies to translate data into decisions.
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours — not months. We help customers analyze conversations, surface themes, and make faster, smarter product decisions.

Build trusted relationships with product, research, and insights leaders - helping them connect the dots between customer feedback and business strategy.
Analyze qualitative and quantitative data, distill patterns, and create insight briefs, dashboards, and presentations that drive action.
Collaborate with internal teams (Product, Engineering, Sales) to champion the customer perspective and influence roadmap priorities.
We value people who want to stretch beyond their role and build something lasting.
Our Sequoia partner, Bryan Schreier https://www.sequoiacap.com/people/bryan-schreier/, was the first investor in Qualtrics-a $12B company tackling similar problems to ours.

3 to 6+ years of experience in client-facing insights, strategy, research, or customer success roles.

The range for this role is $90,000 - $150,000 base.
Actual compensation is influenced by a wide array of factors, including but not limited to skill set, experience, and work location.
If this range doesn't match your expectations, we still encourage you to apply.
We're backed by world-class investors, including Sequoia Capital, Ribbit, and Conviction, alongside Evantic, AI Grant, and Pear VC, and offer competitive compensation packages with meaningful equity ownership in a market where over 30B has been created in adjacent industries (Medallia, AlphaSense, GLG, Ipsos, Kantar).
Our Sequoia partner, Bryan Schreier https://www.sequoiacap.com/people/bryan-schreier/, was the first investor in Qualtrics-a $12B company tackling similar problems to ours.
Room to Grow: As an early member of the team, you'll have the opportunity to take on new responsibilities, shape processes from scratch, and grow alongside the company. We value people who want to stretch beyond their role and build something lasting.

Comprehensive healthcare and dental coverage, flexible time off to recharge, and an environment that values balance and trust.

TL;DR: We're hiring for our Insight Strategist team to help our customers unlock the full value of Listen Labs.
You'll partner directly with product, research, and marketing leaders at some of the world's most innovative companies to translate data into decisions.
Listen Labs is an AI-powered research platform that helps teams uncover insights from customer interviews in hours - not months.
We help customers analyze conversations, surface themes, and make faster, smarter product decisions.
Company highlights - entirely product-led:
Consistently winning customers across all segments with over six-figure lands that lead to quick expansions.
Lead onboarding and training sessions to ensure customers quickly understand and adopt the platform.
Serve as a strategic partner - proactively identifying opportunities to deepen usage, expand to new teams, and shape how customers measure success.
Curious, analytical, and relentlessly focused on helping customers succeed.

This listing is sourced directly from Listenlabs's careers page and normalized into a canonical job model.