Salesforce
Production Support Engineering SMTS
California - Redwood City
Sponsorship not specified$149k-$224kDetected 7 days ago
Data StructuresCode ReviewGitCI/CDGitHub ActionsPrometheusGrafanaDevOpsPlatform EngineeringMachine LearningAgentic AISalesforceCRMRecruitingCustomer SuccessLeadership
About the role
- 8+ years of deep technical experience in Enterprise Architecture, DevOps Engineering, or Informatica Engineering, operating at a Staff, Principal, or SMTS level
- Proven experience embedding AI/ML utilities into deployment pipelines (e.g., AI-augmented testing, automated code review) and managing complex branching strategies
Responsibilities
- Architect and optimize modern, automated deployment pipelines (GitHub Actions, Copado) infused with AI capabilities
- Integrate AI tools into the CI/CD pipeline to automate static code analysis, predict deployment impacts, flag potential limit violations, and perform automated validation testing before code reaches production
- Explore and implement intelligent, automated rollback mechanisms and self-healing scripts within the deployment environment to minimize pipeline friction
- Design and implement comprehensive observability frameworks using tools such as Kibana, Prometheus, Grafana, Cloud Native Monitoring tools.
- Implement AI/ML-driven anomaly detection to identify irregular data spikes, API failures, or system performance degradation before they impact end users
Requirements
- Exceptional ability to communicate complex architectural tradeoffs and AI-driven telemetry insights to non-technical stakeholders
Skills
- Strong background in enterprise monitoring and AI-driven anomaly detection tools
Compensation
- At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.The typical base salary range for this position is $148,500 - $223,900 annually.
Benefits
- It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.
- The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
- Certain roles may be eligible for incentive compensation, equity, and benefits.
- Salesforce offers a variety of benefits to help you live well including:
- time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
- Own the technical health and scalability of the Informatica's platform, to forecast adoption growth against provisioned capacities with optimized finops methodology.
- Build smart alerting routing and automated runbooks that leverage machine learning to categorize, prioritize, and initiate self-remediation steps for common platform anomalies
Company info
- We are looking for a Senior Member of Technical Staff (SMTS) to serve as the definitive technical authority for our Informatica Product Operations Portfolio, Master Data Management (MDM), and Informatica Platform Operations Architecture.
Visa & Work Authorization
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