Claimsorted
Founding Account Manager
New York · Full-time
Sponsorship not specifiedDetected 1 day ago
Account ManagementCustomer SuccessCommunication
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- Coordinate Ops, Claims, and Product to unblock issues fast and keep clients confident
- Spot risk early, de-escalate issues, and earn renewals and references
- Find and close expansion opportunities (new programs, regions, lines, volume)
Responsibilities
- You will own the full customer relationship: onboarding, go-live, retention, renewals, expansion, and work directly with the CEO as the customer's internal quarterback at ClaimSorted.
- Lead onboarding and delivery: build the plan, drive the timeline, and ensure a clean go-live
Requirements
- Commercially minded with the ability to map value and close expansions
- We care more about hunger and grit than years on a CV. You might be a management consultant who's seen insurance pain points firsthand, or a top-performing Account Manager ready for something bigger.
- Based in or willing to relocate to London or New York City
- Work authorisation in the US or UK without need of sponsorship
- Strong relationship builder who earns trust across stakeholders and stays calm under pressure
- Move Fast - Act decisively, iterate quickly, optimize for momentum.
- Always Overdeliver - We exceed expectations in everything we do.
- Think Customer-First, Always - The customer experience drives every decision.
- Challenge the Status Quo - We innovate relentlessly and never settle for 'good enough.'
- Say It How It Is - Transparency and direct communication build trust.
Nice to have
- 2+ years in Account Management, Customer Success, sales, or insurance/InsurTech(a plus)
- Knowledge of the insurance industry or TPA operations (a plus)
Compensation
- Competitive salary beyond the industry standard
- Quarterly performance bonus: up to 15% of quarterly salary
Benefits
- Medical insurance
- 401(k) with 5% company match (US) or pension contributions (UK)
- Equity participation: stock options as an early-stage team member
Company info
- ClaimSorted helps insurers outsource claims end to end - a service called Third-Party Administration (TPA), a ~$200B industry.
- We combine a strong in-house claims team with our AI-enabled platform to deliver up to 3× faster claims, better service, and better economics for insurers.
- Backed by Y Combinator, Atomico, and Eurazeo, we've raised $15M+ and already manage claims for over $100M in insurance premium across 30+ MGAs, including more than five publicly traded companies.
- scale to $1B and become the most valuable TPA in the market.
- Our goal: scale to $1B and become the most valuable TPA in the market.
Visa & Work Authorization
- Work authorisation in the US or UK without need of sponsorship
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This listing is sourced directly from Claimsorted's careers page and normalized into a canonical job model.