encircleapp

encircleapp

Senior Business Systems Architect

Kitchener, Ontario, Canada · Senior

Sponsorship not specified$110k-$130kDetected 8 days ago
SnowflakeData VisualizationNLPAccessibilitySalesforceCRMCustomer SuccessLeadershipCommunicationCollaboration

About the role

  • Our landscape is broad and still growing-anchored on Salesforce, supported by a cloud data warehouse, and spanning a wide set of go-to-market and finance tools.
  • We encourage all qualified candidates to apply and will work with applicants to accommodate accessibility needs throughout the hiring process.
  • A Note on Authenticity: We value genuine interest and authentic interaction.

Responsibilities

  • A core part of the role is hands-on evaluation-diving into applications, validating their capabilities, and recommending the right tool for the job, with an eye toward a lean stack a small team can manage and consolidation where fewer tools would serve us better.
  • This is a deeply hands-on, senior individual-contributor role: you own the detail across the stack's applications and integrations, always in collaboration with the Business Systems team and the wider business, and grounded in real strategy and needs, never in isolation.
  • 🏗️ Architecture & Solution Design
  • Bring architectural depth to the end-to-end customer and user journey-from lead routing and quote (CPQ), through signature, provisioning (Entitlements Engine), billing and ledger, into customer success and renewal-influencing and guiding the teams who map it so the design stays on the right path
  • Be the hands-on go-to for standing up and building out the core data platforms-the Snowflake data warehouse, Salesforce Data Cloud (CDP) and orchestration, and Tableau analytics-getting data in, building it out, and working with stakeholders to ensure the data and capabilities they need exist
  • Design the governed, scalable integration patterns that connect the CRM with go-to-market, finance, product, and data systems
  • Dive hands-on into applications to validate capabilities and understand their strengths and limitations, and confidently recommend the right tool for the job
  • Identify where the stack can be simplified or consolidated-fewer tools and integrations for a small team to manage-weighing fit, overlap, total cost of ownership, and build-vs-buy
  • Shape and own a collaborative, phased plan for how the stack should evolve, working with Operations to define and prioritize the work
  • Look ahead to where AI and emerging capabilities are taking the stack, and design for that future rather than only today's tools

Requirements

  • You'll bring a strong understanding of business operations and revenue systems, and the ability to work directly within the tools that run them.

Compensation

  • $110,000 - $130,000

Equal opportunity

  • Encircle is an equal opportunity employer committed to building a diverse and inclusive team.
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