Think Academy US
User Operations Specialist
San Jose, CA · Full-time
Sponsorship not specifiedDetected 41 days ago
Data AnalysisProject ManagementPerformance ManagementCadenceCommunicationCollaborationTime Management
About the role
- Monitor and analyze English learning trends, hot topics, and parent signals across platforms
- Translate trends into content that are understandable and relatable for U.S. parents
- Package content into different formats suitable for various channels (community posts, short-form copy, event materials, etc.)
Responsibilities
- Opportunity to execute projects and collaborate
- Collaborate with the marketing team to ensure content cadence aligns with project goals and timelines
- Design activity rhythm and user touchpoints to move parents from participation to deeper understanding, ultimately leading to conversion
- User Conversion & Funnel Design
- Design and optimize the full conversion path from first contact to course enrollment
- Build standardized conversion SOPs, including communication rhythm, follow-up mechanisms, and conversion milestones
Requirements
- Working proficiency in both English and Mandarin is required
Nice to have
- Experience in community operations, event planning, project execution, and enrollment conversion
Skills
- Deeply understand parent decision logic and continuously refine messaging and communication frameworks
Benefits
- Collaborate with curriculum, teaching, and marketing teams to translate learning goals into user-facing activities
- Think Academy US ( www.TheThinkAcademy.com ), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology.
- We believe Love and Technology can make education better!
Company info
- At Think Academy, we provide full cycle service to foster local children's ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques.
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This listing is sourced directly from Think Academy US's careers page and normalized into a canonical job model.