Holland Knight

IT Virtual Desktop Infrastructure Engineer

Operations Center - Tampa

Sponsorship not specifiedDetected 26 days ago

PowerShellAzureCybersecurityCommunicationCollaborationMicrosoft Office

About the role

This position is based in the Firm's global operations center in Tampa, FL.
Applicants who are interested in applying for a position and require an accommodation during the process should contact ApplicantAccommodations@hklaw.com.
Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file.

Support day‑to‑day engineering and operational activities across endpoint and virtual desktop platforms, including provisioning, configuration, patching, and lifecycle updates.
Execute and validate standardized virtual desktop images and configurations for cloud‑hosted VDI environments, ensuring alignment with performance, security, and usability standards.
Support policy‑based endpoint and VDI configuration controls to maintain compliance and reduce configuration drift.
Perform quality assurance validation for endpoint and VDI changes, including testing, pilot validation, and post‑deployment checks.
Support incident and problem response activities through the Firm's IT service management (ITSM) platform.
Maintain technical documentation, runbooks, and operational procedures related to endpoint and VDI services.
Collaborate with Endpoint Engineering, Infrastructure, Security, and Service Delivery teams to ensure cohesive service outcomes.
senior care planning support

4+ years of overall experience supporting desktop or end‑user computing platforms.
Ability to sit or stand for extended periods of time.
Working knowledge of endpoint and virtual desktop concepts including image management, application delivery, patching, and compliance monitoring.
Expected to maintain a regular and predictable work schedule and full attention to and engagement in work activities on behalf of the firm during business hours unless otherwise approved or required by applicable law.

Strong experience supporting virtual desktop environments in a cloud‑hosted or enterprise setting, preferably with Azure Virtual Desktop (AVD).
Preferrable experience with Microsoft Azure, Intune, and Entra ID.
Familiarity with Nerdio Manager for Enterprise.
Experience supporting macOS devices in a managed enterprise environment.
Familiarity with professional services or regulated industries.
Exposure to ITIL concepts including incident, problems, and change management.

Experience supporting enterprise endpoint environments across Windows and macOS platforms.
Hands‑on experience supporting or operating Virtual Desktop Infrastructure (VDI) environments.
Experience with automated application packaging and deployment methods.
Basic scripting or automation experience (e.g., PowerShell or equivalent).
Understanding of endpoint and VDI security best practices and configuration baselines.
Ability to follow structured change, testing, and release management processes.
Strong troubleshooting, documentation, and analytical skills.
Effective communication and collaboration skills.
Knowledge or ability to learn Microsoft Office Suite, or Microsoft 365.
Required Qualifications & Education:
Bachelor's degree in a related field or equivalent practical experience.
2+ years of experience supporting enterprise endpoint or virtual desktop environments.

Below are the benefits we offer: comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners
short and long term disability insurance
tax-advantaged accounts for health care expenses, including FSAs and HSAs
health advocacy services
behavioral health and counseling resources for all family members
profit sharing
and paid holidays and other paid time off, including paid leave for new parents.

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This listing is sourced directly from Holland Knight's careers page and normalized into a canonical job model.