Tekion
SaaS Implementation Specialist (SaaS Experience
AMER; Remote, United States · Mid
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About the role
- With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever.
- Tekion employs close to 3,000 people across North America, Asia and Europe.
- Territory assignments may evolve over time based on business needs; however, any changes would be communicated in advance and would not require relocation.
Responsibilities
- Manage all onboarding and training activities using digital runbooks, diligently documenting all checklist items and key customer interactions.
- Build and maintain strong, positive relationships with all dealership personnel, championing Tekion as their trusted partner.
- Ability to take customer suggestions or insights and translate them into technical deliverables for Tekion Product & Support teams
Requirements
- SaaS implementation experience is required.
Nice to have
- A Bachelor's degree in business or related field is highly preferred.
- Experience working in an early-stage startup environment is a plus
Skills
- Work on the latest and coolest technologies - everything is home-grown and built ground-up
Compensation
- $76,900 - $128,000 USD
- The salary range describes the minimum to maximum base salary range for this position across applicable US locations.
Benefits
- 100% employer-paid top-of-the-line medical, dental and vision coverage
- Great benefits including unlimited PTO, parental leave and free snacks and beverages
- Navigate customer organizational change, manage resistance, and educate clients on the benefits of Tekion.
- Qualifications & Educational Requirements
- Perks and Benefits
- Competitive compensation and generous stock options
Company info
- Demonstrated success managing customer change in a SaaS environment, including converting customers from on-premise to cloud or subscription-based systems.
Visa & Work Authorization
- US Employment Visa Sponsorship
This listing is sourced directly from Tekion's careers page and normalized into a canonical job model.