Workstreet
Senior Manager, GRC Engineering
Remote (United States) · Senior · Contract
Sponsorship not specified$171k-$800kDetected 17 days ago
CybersecurityComplianceHIPAALeadershipCommunicationCollaboration
About the role
- The successful candidate will be able to come up to speed quickly, integrate into the organization, and take on clients within your first 15 days.
- You will serve as the primary point of contact for a portfolio of clients, leading engagements end-to-end, managing escalations with composure and urgency, and ensuring every client interaction reflects the highest standard of service.
Responsibilities
- Client Relationship Management (Primary Focus) Own Executive-Level Client Relationships: Serve as the senior point of contact for a portfolio of strategic accounts, building long-term trust and ensuring clients receive an exceptional, high-touch experience at every stage of the engagement.
- Lead and Guide Client Engagements: Provide strategic oversight across multiple compliance engagements, ensuring clients are well-informed, prepared, and confident throughout audits, certifications, and assessments.
- Manage Escalations at the Executive Level: Address complex, high-stakes client concerns with professionalism, urgency, and composure - turning challenging situations into opportunities to reinforce trust and loyalty.
- Be a Strategic Trusted Advisor: Understand the broader business goals of each client and deliver compliance guidance that is not just technically sound, but strategically aligned with their objectives.
- Ensure Quality Across All Client Touchpoints: Conduct regular reviews of client communications, deliverables, and quality metrics to maintain consistency and excellence across all engagements.
- Engage Directly with US-Based Clients: Communicate proactively via phone, email, and meetings to address compliance concerns and deliver expert, personalized guidance.
- Team Leadership Lead and Develop a High-Performing Team: Supervise and mentor managers and analysts across various accounts, fostering a culture of performance, accountability, collaboration, and professional growth.
- Drive Resource Strategy: Guide staffing, hiring, and resource allocation to optimize delivery efficiency and support department scalability as the business grows.
- GRC & Compliance Execution Oversee Compliance Programs: Manage and coordinate multiple cybersecurity compliance engagements simultaneously, ensuring timely completion and adherence to relevant standards and frameworks.
- Implement Compliance Policies: Develop, execute, and maintain cybersecurity compliance policies and procedures aligned with industry best practices.
Nice to have
- Analyze and apply cybersecurity regulations and standards including SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, HiTRUST, and NIST 800-171/CMMC.
Skills
- Client
- Comprehensive onboarding on security and compliance frameworks
Compensation
- Competitive base salary with regular performance reviews, merit-based appraisals, and bonus opportunities
Company info
- Early-stage company with significant room for career advancement
- Flexibility to work from anywhere while collaborating with a global team Work Environment Requirements Reliable high-speed internet connection Quiet, professional home office setup Must be amenable to working US Eastern Time zone hours Fluency in written and verbal English communication skills Workstreet Is An Equal Opportunity Employer As an equal opportunity employer, Workstreet is committed to providing employment opportunities to all individuals.
- All applicants for positions at Workstreet will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
- Employment with Workstreet is contingent upon the successful completion of a background check, which may include verification of employment history, education, and other relevant information, in compliance with applicable laws.
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