Wiz, Inc.

Senior Customer Experience Manager (Central)

Remote - USA · Senior · Full-time

No sponsorship$137k-$152kDetected 5 days ago

Cloud PlatformsCybersecuritySOC OperationsCustomer SuccessCommunicationCollaboration

About the role

As one of the fastest-growing startups ever, we enable teams to secure cloud and AI applications by connecting code, cloud, and runtime into a single shared context.
Trusted by security teams all over the world, we have a proven track record of success and a culture that values world-class talent.

Take ownership of diverse projects and initiatives with a primary focus on cloud security, collaborating with core account groups (Sales, Support, Success), product/engineering teams, and customer teams.
Build and grow strong relationships across the org from the day-to-day technicians to the CISO level.
Collaborate with the Customer Account team to identify and pursue strategic cloud opportunities, specifically those related to cloud security enhancements by deepening product use or expanding to new business units.
Provide support through TCO analysis and business case assessments, ensuring alignment with customer security objectives.
Drive customer enablement by defining a comprehensive training strategy to upskill technical and non-technical roles across the customer's organization with a strong emphasis on cloud security awareness.
Implement effective governance structures to govern the partnership with the customer, placing a high priority on the security aspects of the partnership and the customer's adoption of Wiz.
This position requires a thought leader who can act as a trusted customer advisor, ensuring seamless collaboration across Wiz teams to deliver transformational outcomes with a paramount emphasis on cloud security.
Ensure the guidance from Wiz (documents, support, TAM, product team, etc) is understood and executed by the customer, while advocating internally at Wiz on behalf of customers to ensure their security needs are met.

Candidates must be located in the Central United States.
6+ years of experience as a CSM, AE, or other customer facing strategic role.
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

Come join the organization that is redefining security for the AI era.
Understand tool ecosystem and provide options for tool consolidation and deepen Wiz value.

for this full-time position includes base salary + bonus + equity + benefits.
Our salary ranges are determined by role, level, and location.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.
The US base salary range for this full-time position is listed below.

The vision of the Customer Experience team is to engage with strategic customers to deliver business value and help drive revenue growth.
Establish a deep understanding of the customer's business vision, culture, and processes with a keen focus on cloud security requirements.
Experience managing strategic customers, with an entrepreneurial mindset to problem solve and provide effective solutions for complex engagements.
Compensation + Benefits
Learn more about benefits at Google.
Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Evangelize Wiz value, influencing customers to adopt the right secure solutions at the right time.
Proven track record of working with Fortune 100 customers with cloud-based technology.

Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship.

This listing is sourced directly from Wiz, Inc.'s careers page and normalized into a canonical job model.