Warp
Account Manager
New York
Sponsorship not specifiedDetected 176 days ago
LLMsAccount ManagementTaxHRISCustomer SuccessCommunicationPublic SpeakingAdaptabilityOrganizational Skills
About the role
- You'll ensure customers maximize value from our payroll and tax solutions while identifying opportunities for growth and expansion.
Responsibilities
- Drive revenue across your book of business by owning retention, expansion, and growth.
- Develop a deep understanding of customer business needs to deliver consultative guidance that ties Warp's product suite to their operational goals
- Collaborate cross-functionally with Support, Product, and Engineering to resolve complex issues and advocate for customer priorities
- Every advance in LLM capability widens our lead.
- We hire people who ship constantly, own outcomes, and care about craft.
- If you want to build something that automates an entire category of core work, not just another point solution, this is the place.
Compensation
- Warp embeds itself into every part of a company's people operating layer, we process over half a billion $ annually in payroll, on track to grow to $2B.
Benefits
- Pre-tax commuter benefits for your daily trip to our NYC office.
- We offer flexible PTO, meaning you're trusted to take the time you need to recharge while balancing your responsibilities and team commitments.
- Run structured QBRs with customers to review health metrics, surface expansion opportunities, and advance active deals
- Proactively identify churn risk through health monitoring and execute targeted interventions to protect gross retention
- Our platform includes HRIS, payroll, IT, benefits, tax compliance, and more - all built from scratch on an AI-native architecture from day 1.
Company info
- Background working with early-stage startup customers or in high-growth B2B SaaS
This listing is sourced directly from Warp's careers page and normalized into a canonical job model.