USAA

USAA

Director, Strategy & Innovation

Charlotte, NC - CENTS · Director

No sponsorship$165k-$315kDetected 30 days ago
Product StrategyFinancial ModelingResearchLeadershipCommunicationCollaborationProblem SolvingPublic SpeakingAdaptability

About the role

  • As a Director within the Strategy & Innovation organization, you will play a critical role in shaping the strategic direction of the USAA Federal Savings Bank and Member Value organization.
  • This position offers a flexible work environment requiring in-office presence four days per week.
  • The role may be based in San Antonio, TX; Plano, TX; or Charlotte, NC.

Responsibilities

  • Contribute to the design and communication of the three-year strategic plan, including growth objectives and investment priorities
  • Lead internal consulting engagements aligned to enterprise and line-of-business priorities, including executive-level initiatives
  • Structure complex problems, develop hypotheses, and deliver data-driven insights and recommendations
  • Drive Alignment & Execution
  • Drive alignment across Product, Risk, Technology, Finance, Marketing, and Operations teams
  • Support prioritization and execution of strategic initiatives, ensuring measurable outcomes
  • Manage Strategic Risk & External Perspective
  • Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.

Nice to have

  • Bachelor's degree in Business, Finance, Engineering, or related field
  • 8+ years of experience in strategy, management consulting, or corporate strategy
  • Strong analytical, structured problem-solving, and financial modeling capabilities
  • Exceptional written and verbal communication skills, including executive-level presentations
  • Experience working in a matrixed and regulated environment (financial services preferred)
  • leadership, adaptability, and strategic problem-solving experience are highly valued and translate well to this role
  • Experience with innovation, digital transformation, or emerging technologies
  • Advanced analytical capabilities, including use of data, customer segmentation, lifecycle metrics, and market intelligence to inform strategic decisions and improve business performance

Compensation

  • You are paid within the salary range based on your experience and market data of the position.
  • The actual salary for this role may vary by location.
  • Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
  • Salary range: $164,780-$314,960
  • Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive.

Benefits

  • Additionally, our career path planning and continuing education assists employees with their professional goals.
  • For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
  • Support the development and evolution of enterprise and line-of-business strategies, including long-term vision, priorities, and strategic choices

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
  • USAA is an Equal Opportunity Employer.

Visa & Work Authorization

  • USAA does not provide visa sponsorship for this role.

This listing is sourced directly from USAA's careers page and normalized into a canonical job model.