ConnectU Staffing Solutions
Inbound Customer Service Rep
Indianapolis, IN
Sponsorship not specifiedDetected 1598 days ago
CRMCustomer SupportResearchCommunication
About the role
- About the Call Center Representative Position We're on the lookout for a Call Center Representative to be the primary link between our company and our current and potential customers. We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making
- and communication. Call Center Representative Responsibilities Manage large amounts of inbound calls with efficiency and courtesy Follow conversation prompts and scripts when handling different topics Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems Seize
Nice to have
- clarify their information
- research their issues
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