Empower Pharmacy

Empower Pharmacy

Senior Endpoint Administrator

Houston, TX · Senior

Sponsorship not specifiedDetected 13 days ago
PowerShellAzureCybersecurityComplianceAccessibilityStakeholder ManagementProcess ImprovementHRISCustomer SupportTCP/IPDNSVPNFDA RegulatoryLeadershipCommunicationCollaborationMentoringAdaptability

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Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • The Senior Endpoint Administrator serves as a critical technical leader responsible for the security, scalability, performance, and lifecycle management of enterprise endpoint environments across Windows and Apple platforms.
  • Leveraging AI as a force multiplier, the position accelerates decision-making, improves service quality, enhances operational scale, and increases automation effectiveness.
  • Success requires talent characterized by strategic thinking, execution rigor, technical depth, accountability, continuous learning agility, and a relentless commitment to operational excellence.

Responsibilities

  • Platform Management: Administer and optimize enterprise endpoint platforms across Windows and macOS environments, including Microsoft Intune, Jamf Pro, Apple Business Manager, and Autopilot.
  • Execute endpoint configuration, policy management, deployment, compliance monitoring, and lifecycle activities that support secure, scalable operations.
  • Security Compliance: Maintain endpoint security controls, compliance standards, vulnerability remediation activities, and endpoint protection capabilities across the enterprise environment.
  • Execute security policies, monitor compliance status, support audit readiness, and partner with cybersecurity teams to address identified risks.
  • Utilize AI-driven analytics and automation tools to improve threat visibility, accelerate remediation efforts, strengthen security posture, and support ongoing regulatory compliance requirements.
  • Leverage automation platforms, predictive insights, and AI-assisted prioritization to improve deployment effectiveness, reduce vulnerabilities, strengthen endpoint reliability, and maintain a secure and compliant technology environment.
  • Process Improvement: Develop, document, and enhance operational procedures, technical standards, runbooks, and support documentation that improve consistency, scalability, and service maturity.
  • Apply data-driven analysis, automation capabilities, and AI-enabled recommendations to improve productivity, reduce recurring issues, and support continuous improvement across endpoint management operations.
  • Technical Support and Collaboration
  • Advanced Support: Provide advanced Tier 2 and Tier 3 endpoint support for complex technical issues impacting end users, devices, and endpoint services.

Requirements

  • While performing the responsibilities of the job, the employee is required to talk and hear.
  • The employee is often required to remain in a stationary position for a significant amount of the workday and frequently use their h
  • 5-8+ years of endpoint administration, desktop engineering, or systems administration experience.
  • 3+ years administering Microsoft Intune and/or Jamf Pro.
  • Experience with Active Directory, Entra ID, Group Policy, endpoint security, compliance, and patch management.
  • Experience with Autopilot, Apple Business Manager, MDT, SCCM/ConfigMgr, application packaging, and endpoint deployment technologies.
  • Working knowledge of VMware, virtual machines, VDI, cloud-hosted endpoint solutions, and infrastructure integration.
  • Experience with enterprise ITSM/ticketing platforms.
  • Strong understanding of endpoint security, compliance management, vulnerability remediation, patch management, Active Directory, Entra ID, Group Policy, and enterprise governance practices.
  • Advanced PowerShell scripting experience.
  • Strong networking fundamentals including TCP/IP, DNS, DHCP, VPN, wireless networking, and endpoint connectivity troubleshooting.
  • Experience creating technical documentation, standards, runbooks, support guides, and operational procedures.
  • Comfortable working in evolving environments with ambiguity and changing priorities.
  • Proven ability to build processes, improve operational maturity, and drive continuous improvement initiatives.

Nice to have

  • Microsoft MD-102 Endpoint Administrator certification, Microsoft 365 and Azure certifications, Jamf 200/300 certifications, Security+ or equivalent security certifications preferred.

Skills

  • Strong collaboration, communication, stakeholder management, and organization skills.

Benefits

  • We offer comprehensive benefits to support your health, well-being, and future, including medical, dental, and vision coverage, paid time off, 401(k) matching, wellness perks, IV therapy, and compounded medications.
  • https://careers.empowerpharmacy.com/benefits/
  • Empower Pharmacy is a visionary healthcare company dedicated to making quality, affordable medication accessible to millions of patients nationwide.
  • We're proud to be recognized as one of Houston's fastest-growing private companies and ranked #116 in Healthcare & Medical on the Inc.
  • Guided by these principles, we've created a uniquely integrated healthcare platform powered by advanced technology, operational excellence, and a relentless commitment to patient care.
  • It means becoming part of a mission-driven organization that's transforming healthcare at scale.
  • Let's transform healthcare together.
  • Device Lifecycle: Execute end-to-end device lifecycle processes including provisioning, imaging, deployment, onboarding, refresh planning, retirement, and asset governance activities.
  • Application Delivery: Manage application packaging, deployment, maintenance, updates, and retirement activities across supported endpoint platforms.
  • Leverage AI-enabled knowledge management capabilities to enhance information accessibility, accelerate issue resolution, and support continuous learning and technical excellence.

Company info

  • Values: - People: Empowering people defines who we are. - Quality: Excellence in every product, every time. - Service: Serving others is our highest purpose. - Innovation: Advancing care through technology and discovery.
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This listing is sourced directly from Empower Pharmacy's careers page and normalized into a canonical job model.