Askable

Askable

Enterprise Account Manager (Expansion & Renewal)

Chicago, USA, US

Sponsorship not specifiedDetected 77 days ago
RESTCanvaUX ResearchHubSpotSalesAccount ManagementBusiness DevelopmentForecastingCustomer SuccessResearchCommunication

About the role

  • AKA Key Account Manager, Account Executive, Growth Manager, Sales Consultant, Strategic Account Manager or Business Development Manager Heads up!
  • Mastercard, Toyota, McDonalds, Canva and hundreds more.
  • Askable began in 2017 as an idea scribbled on a sticky note, born out of frustration with the clunky, outdated research processes we'd experienced firsthand.

Responsibilities

  • So, we set out to build a new way - one that makes quality research accessible to everyone, from Fortune 500s to startups hungry for insights.
  • By combining expert-led research services with powerful software (and now AI), we enable teams to scale research on demand, deliver insights faster, and ultimately build things that matter.
  • Armed with this knowledge you'll identify opportunities to both grow existing use and expand into new areas of these companies -building strategic relationships and working to find alignment between their needs and our product offerings.
  • Drive revenue growth within your customer patch and increase the number of active teams using our product, focusing on enhancing client engagement and participation.
  • Grow Askable's top accounts by boosting spend and usage, while maintaining and strengthening client relationships through effective communication and support.
  • Deliver compelling demonstrations to new teams in existing accounts and create custom solutions tailored to unique client needs.
  • Monitor key account performance, develop strategies to optimise account usage and spend, and ensure clients are on the right trajectory for growth.
  • Collaborating with the Head of Sales to predict and deliver accurate sales forecasts, contributing to strategic planning and target achievement.
  • including Hubspot, LinkedIn Sales Navigator, Lemlist and others to manage and grow business efficiently.
  • You'll need to think on your feet, manage your own workflow, problem-solve roadblocks, proactively ask questions, and take responsibility for the goals you set.

Nice to have

  • Closing large, complex software deals across multi-layered businesses and diverse industries, effortlessly navigate multiple stakeholders from individual contributor to senior leadership.
  • Utilizing sales methodologies like the The Challenger Sale and The Sales Acceleration Formula. ๐Ÿš€

Skills

  • Attend industry events to build in person connections.

Company info

  • This role is based in-person at our office in Chicago. ๐ŸŒŽ About Askable Hey, we're Askable - the world's most loved user research platform.
  • Now with offices in Brisbane, London, and Chicago, we're growing the team to bring Askable's research power to teams everywhere, so they can make smarter, user-driven decisions. ๐Ÿฆ„ Our culture Our culture drives everything we do.
  • Here, you're not just part of a team.
  • You're part of a community that cares about what they're building and how they're building it.
  • Our Culture Book guides what we stand for, how we work, and the values that unite us-because nothing beats winning with a team you genuinely love working with. (Ask for a copy!) ๐Ÿ’ก About the role As an Account Manager focussing on customer growth, you'll be working with a specific set of exisiting Askable customer brands and have the primary goal of growing their spend and usage.
  • You'll be based in our Chicago office but with frequent travel to meet your customers in-person.

This listing is sourced directly from Askable's careers page and normalized into a canonical job model.