Glide

Journey Home Case Manager (Part-Time)

San Francisco · Part-time

Sponsorship not specified$20k-$25kDetected 117 days ago

ComplianceHIPAAPublic HealthLeadershipCommunicationPublic Speaking

About the role

Journey home case managers are assigned a regular shift ( such as AM, PM or Graveyard).
Shifts may be reassigned or rotated (within the parameters of the CBA) as the business needs of the operations change.
Key Qualities To Ensure Success In This Role

Outreach, educate, and connect people experiencing or at risk of homelessness to shelter, housing, and coordinated care wrap-around services to support housing stability.
Support, complement, and integrate with the full range of GLIDE's neighborhood engagement and street crisis response programs, including but not limited to welcome center, community safety, community ambassadors, and journey home services.
Must successfully complete the California Peer-to-Peer Support Specialist certification within 60 days upon hire.
Build and maintain positive rapport with all clients to maintain a productive and active caseload; ensure steady client progression withing coordinated care framework.

Must have experience and training in de-escalation, motivational interviewing, overdose reversal, data collection and case notes.
Experience providing street-based outreach services in urban settings and homeless encampments.
Must be able to successfully engage clients in services and retention through the application of motivational interviewing, risk reduction counseling, and strengths-based counseling techniques.
Must be able to provide radically inclusive, unconditionally loving, culturally competent, and trauma-informed support to diverse clients to help them achieve stability and self-sufficiency.
Required Licenses and/or Certifications
Must have a valid California Drivers license or the ability to acquire one within 60 days of hire.
Must have auto insurance and a clean DMV record with the ability to drive GLIDE's Journey Home Service Van.
Must be able to conduct oneself in a professional manner, model emotional intelligence and self-regulation.
Submit daily, weekly, and monthly activity and data reports that capture contract deliverables in required database systems on or before the due date.

Develop and prepare outreach and educational materials targeted to engage the broader community.

This listing is sourced directly from Glide's careers page and normalized into a canonical job model.