Houseofcommonscanadachambredescommunescanada
Constituency Assistant
Val Caron, Ontario, Canada
Sponsorship not specifiedDetected 6 days ago
ExcelCommunicationMicrosoft Office
About the role
- As a Constituency Assistant, you will serve as the first point of contact for constituents, stakeholders, and visitors, ensuring a professional and welcoming experience in the Member of Parliament's constituency office.
- Working in the office of MP Jim Bélanger offers an opportunity to make a meaningful impact by helping constituents navigate federal programs and services.
- As part of a collaborative and community-focused team, you will gain valuable experience in client service, case management, stakeholder relations, and administration while supporting residents with a wide range of inquiries and concerns.
Responsibilities
- Serve as the first point of contact for constituents and visitors by providing professional reception, administrative, and communication support in a welcoming and responsive manner.
- Manage constituency casework, including assisting constituents with inquiries and matters related to a variety of federal services, while ensuring accurate documentation and case tracking within the office's case management system.
- Provide timely, confidential, and client-focused support to constituents, maintaining detailed records and notes using multiple tools including Microsoft Office.
- Collaborate closely with the Member of Parliament and constituency office team to support daily operations.
- Experience working in an office setting providing reception or administrative support.
Requirements
- Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams.
- Exceptional judgment and interpersonal skills, and ability to exercise diplomacy when interacting with the public and stakeholders.
- Superior written and verbal communication skills, with an ability to write clearly and concisely.
- Knowledge of the riding of Sudbury East-Manitoulin-Nickel Belt.
Compensation
- Salary is commensurate with education and experience.
Benefits
- Completion of secondary school education.
- Salary is commensurate with education and experience.
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