guidewaycare
Oncology Triage Nurse (Telehealth) [Full-Time]
Birmingham, Alabama, United States · Full-time
No sponsorshipDetected 20 days ago
ComplianceOutbound SalesHIPAAEpicCernerEHR/EMRPatient CareCommunicationProblem SolvingCritical ThinkingMicrosoft Office
About the role
- We are seeking an experienced and compassionate Registered Nurse to join our elite team of remote triage professionals.
- This role requires a confident, autonomous nurse with a strong clinical foundation, excellent judgment, and a deep commitment to patient-centered care.
- You will work remotely in a structured and supportive environment, contributing to improved outcomes and experiences for patients across a variety of primary care and specialty settings.
Responsibilities
- This RN will serve as the front line of clinical support for patients, delivering high-quality assessment, guidance, and care coordination services via telephone and digital communication platforms.
- Support administrative functions related to patient care including FMLA, ADA, STD/LTD documentation, and coordination.
- Support training and onboarding of team members, including participating in shadowing shifts (both as a learner and trainer), while reinforcing best practices to ensure consistent, high-quality patient care.
- Any other duties necessary to drive our values, fulfill our mission, and abide by out company values.
Requirements
- 7:00 AM - 4:00 PM CST, Some weekend availability is required on an as-needed basis.
- Minimum of 5 years' experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care.
- Monday - Friday: 7:00 AM - 4:00 PM CST, Some weekend availability is required on an as-needed basis.
- Required Skills/Abilities:
- Ability to hear in normal range and wear a headset / earpiece
Skills
- Active, unencumbered Registered Nurse license in a compact licensure state; BSN Required
- Oncology experience required.
- OCN (Oncology Certified Nurse) preferred.
- Prior remote RN triage experience or experience with telephone-based care delivery strongly preferred.
- Demonstrated clinical proficiency with strong critical thinking, problem-solving, and decision-making skills.
- Excellent verbal and written communication skills, with the ability to convey empathy and clinical clarity via phone and written messages.
- Proficiency in using EMRs (e.g., Epic, Cerner, Greenway) and standard office software (Microsoft Office, Adobe, fax, etc.).
- Ability to work independently within scope, while maintaining alignment with clinical protocols and best practices.
Benefits
- Document assessments, communications, and care coordination activities in electronic medical records (EMRs) with accuracy and clarity.
- Collaborate with healthcare providers, clinical teams, and practice administrators to ensure continuity and quality of care.
- Uphold Sequence Health's commitment to clinical excellence, integrity, and service in every interaction.
- Benefits package including:
- Medical Insurance
Company info
- About Guideway Care*
- Guideway Care is The Patient Activation Company™.
- We don't just "engage" patients; we activate them.
- By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their "next right action."™
Equal opportunity
- As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.
Visa & Work Authorization
- Guideway Care does not offer Immigration or work visa sponsorship
- Immigration or work visa sponsorship will not be provided
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This listing is sourced directly from guidewaycare's careers page and normalized into a canonical job model.