Lowenstein Sandler

Deskside Services Technician

New York, New York · Staff+ · Full-time

Sponsorship not specified$85k-$95kDetected 34 days ago

Customer SupportFirewallCommunicationProblem SolvingTime ManagementPublic Speaking

About the role

We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live.
Committed to career development and to an inclusive workplace, the firm offers many programs and opportunities for personal and professional growth.
We seek professionals for our business services group who share these values.

Additionally, this role will provide support for conferences, events, and meetings, utilizing Zoom Rooms, Zoom Phone, and advanced AV technology.
Establish and manage video conferencing sessions, including Zoom meetings and Zoom Rooms.
Provide audio/video support during events, meetings, and conferences, ensuring high-quality presentations and interactions.
Maintain an organized inventory of hardware and parts.
Collaborate with the Help Desk and technical staff to identify and resolve desktop environment issues.
Maintain a professional demeanor while fostering a cooperative environment with legal staff, peers, and administrators.
Availability for additional hours to support events as needed.
Strong relationship-building skills with all levels of the organization.
Capable of performing under pressure while providing confident technological support.

Demonstrate expertise in Zoom Rooms, Zoom Phone, and AV troubleshooting.
Ability to work independently with minimal supervision, as well as collaboratively within a team.

Skills, Knowledge, and Abilities: Two-year degree from a college or technical school or equivalent job-related experience preferred.

Two-year degree from a college or technical school or equivalent job-related experience preferred.
Proficient understanding of audio/video conferencing technologies.
Experience and understanding of the Zoom platform, including Zoom Meetings, Zoom Phone, Zoom Rooms, and other Zoom modules.
Excellent problem-solving skills with a focus on diagnosing hardware and software issues.
Strong understanding of Windows 10/11 and Microsoft 365 environments.
Professional representation of the firm in various situations, interacting effectively with staff and external resources.
Exemplary customer service skills.
Excellent time management, organizational, and multitasking abilities.
Reliable attendance record and punctuality.
Adherence to all firm policies and procedures.

The expected salary range for candidates meeting the requirements of this position is $85,000 to $95,000.
The range provided is the salary that Lowenstein Sandler in good faith believes at the time of this posting that it is willing to pay for the advertised position.

Our benefits package includes coverage options for medical, dental, vision, prescription drug, life insurance, disability, FSAs, 401K, and paid time off.

Our primary administrative offices are in Roseland, New Jersey, where we are consistently ranked among the best places to work.
Lowenstein Sandler is a one of the most sophisticated law firms in the United States, with over 400 lawyers and 300 business services professionals serving clients from offices in New York, Palo Alto, Roseland, Salt Lake City, San Francisco, Washington, D.C., and Wilmington.
We are seeking a skilled Deskside Services Technician to join our team.

m all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, v

This listing is sourced directly from Lowenstein Sandler's careers page and normalized into a canonical job model.