CVS Health

Community Health Worker

PA - Philadelphia, USA · Full-time

Sponsorship not specified$19k-$39kDetected 23 hours ago

ComplianceHIPAAHealth LiteracyPatient CareCommunicationProblem Solving

About the role

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains.
A CHW is a patient's advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives.
CHWs are expected to work within their scope of practice.

Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
Support care team decision making through participation in interdisciplinary team meetings
Ability to manage multiple priorities while maintaining a positive attitude
Dedication to serving the community and building meaningful relationships

Fluency in language that is commonly spoken in the community when necessary.
Most often this will include Bilingual English/Spanish
Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
Knowledge of community resources and resource navigation
Strongly Preferred:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.
The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
The typical pay range for this role is:

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience.
At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do.
Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
Community Health Worker
Experience utilizing electronic medical record systems
A problem-solving orientation and a flexible and positive attitude
Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
Facilitate communication between all identified parties involved in patients' care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
Form relationships with and build an inventory of local community organizations that may benefit our patients

Oak Street Health
Role Description:
High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful.
CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery.
There is no expected clinical license for this position.
What we're looking for
Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish

This listing is sourced directly from CVS Health's careers page and normalized into a canonical job model.