PointClickCare

PointClickCare

Contracts Analyst

Toronto, Ontario

Sponsorship not specifiedCAD 58k-CAD 65kDetected 28 days ago
CRMProcess ImprovementRecruitingHRContract ManagementResearchCommunicationCollaborationOrganizational Skills

About the role

  • The position plays a key role in maintaining data integrity, enhancing visibility into contractual obligations, and ensuring alignment with organizational policies and Legal Department standards.
  • A proactive mindset, strong analytical capabilities, comfort with technology, AI fluency, and a commitment to continuous improvement are essential to driving accuracy, accountability, and measurable results.
  • The ideal candidate is a quick learner who is motivated to understand the business, improve processes, leverage technology and AI responsibly, and consistently execute with urgency, precision, and sound judgment.

Responsibilities

  • Contract Review and Quality Control: Conduct thorough reviews of contract documents to ensure accuracy, completeness, and compliance with Legal Department standards prior to obtaining signatures.
  • Maintain focus, discipline, and consistency while managing multiple contracts, urgent requests, and competing priorities simultaneously.
  • Database Maintenance and Updates: Maintain and update the CLM database, ensuring all information is current and aligned with executed agreements.
  • Support ongoing improvements to contract intake, tracking, metadata standards, workflow efficiency, and reporting accuracy.
  • Validation and Reporting of Contractual Data: Regularly validate key information within existing agreements, generating reports and analyzing data to support organizational objectives and ensure data consistency.
  • Use CLM, CRM, reporting tools, spreadsheets, and AI-enabled tools, where appropriate and approved, to support faster review, structured analysis, trend identification, and operational insights.
  • Documentation and Record-Keeping: Maintain organized records of all reviewed contracts, amendments, and correspondence, supporting an accessible and well-maintained archive of contract documentation.
  • Demonstrate AI fluency, including the ability to use approved AI tools responsibly for contract summarization, issue spotting, data extraction, workflow support, quality checks, and process improvement, while maintaining confidentiality, accuracy, and appropriate human review.
  • Fertility & Adoption Support
  • Continuous Development Support Program

Requirements

  • Proven ability to sustained, high-volume contract review workloads without compromising accuracy, data integrity, or review quality.
  • Demonstrate strong ownership of data quality, including the ability to identify gaps, correct errors, and escalate issues promptly.
  • Take ownership of assigned work, follow through on commitments, meet deadlines, and demonstrate the discipline and persistence required to deliver high-quality results in a demanding, high-volume environment.
  • Ability to meticulously review contracts for accuracy, completeness, and compliance with internal standards, ensuring high-quality, accurate documentation before processing.
  • Demonstrates curiosity, judgment, and the ability to learn contract concepts quickly.
  • Understands that AI output must be verified and that confidentiality, privilege, privacy, and company policy requirements must be followed at all times.
  • Data Entry Proficiency: Skilled in accurately entering high volumes of data into contract management and CRM systems, with a focus on maintaining data integrity.

Nice to have

  • Experience with contract operations, CLM systems, CRM platforms, data validation, reporting, legal operations, or technology-enabled contracting processes is strongly preferred.

Skills

  • Familiarity with CLM systems and CRM software, with the ability to navigate and utilize these tools effectively.
  • Education: College level education required.
  • Paralegal, law clerk or similar experience and education is a bonus.
  • PointClickCare Benefits &

Compensation

  • These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

Benefits

  • Retirement Plan Matching
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Benefits starting from Day 1!
  • Flexible Paid Time Off

Company info

  • to help providers deliver exceptional care.
  • And that starts with our people.
  • As a leading health tech company that's founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.
  • With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives.
  • We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact.
  • Recognized by Forbes as a top private cloud company and honored as one of Canada's Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.
  • At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change.
  • Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making.
  • By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact.
  • It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.
  • Join us in redefining healthcare - so it doesn't just survive, it thrives.
  • To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.
  • Travel to Office expectations**
  • As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.
Apply directly at PointClickCare →Create a free account for alerts like thisView PointClickCare immigration profile

This listing is sourced directly from PointClickCare's careers page and normalized into a canonical job model.