Zoom Video Communications

Staff Machine Learning Engineer

Seattle, Washington, USA · Staff+ · full-time

Sponsorship not specified$177k-$388kDetected 64 days ago

PythonJavaGoC#Distributed SystemsVector DatabasesMachine LearningTensorFlowPyTorchData AnalysisLLMsRAGAgentic AIResearchCollaboration

About the role

The team also focuses on enterprise knowledge graph reasoning and retrieval orchestration for AI agents.
We operate at the intersection of distributed systems, machine learning, knowledge representation, and large language models.
Our mission is to enable AI agents to access the right information, with the right permissions, at the right time - across enterprise data sources.

Designing and optimize Retrieval-Augmented Generation (RAG) pipelines for multi-step, tool-using AI agents.
Building indexing pipelines that transform heterogeneous enterprise data into unified retrieval-ready representations.
Developing ranking, relevance modeling, and evaluation frameworks to improve answer quality and grounding.
Demonstrate hands-on experience building and operating large-scale search, recommendation, or data platforms in production environments.
Possess understanding of:Information retrieval, Structured query systems, Knowledge graph or graph database concepts Have experience building or integrating RAG systems and LLM-based applications in production.
We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind.
We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul.

Python, Go, Java, C#, or C++.
Have experience with modern ML frameworks (e.g., PyTorch, TensorFlow) and vector databases or search engines.
Have experience working with enterprise data systems or multi-tenant SaaS environments is a plus.

$387,500.00 In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.
If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon.

Zoomies help people stay connected so they can get more done together.
Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.
Our Commitment At Zoom, we believe great work happens when people feel supported and empowered.
We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential.
If you require an accommodation during the hiring process, let us know-we're here to support you at every step.
We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.
This form is solely for applicants who require an accommodation due to a qualifying medical disability.
Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.
Think of this opportunity as a marathon, not a sprint!
No need to rush your application - take your time to ensure it's a good fit for your career goals.

This listing is sourced directly from Zoom Video Communications's careers page and normalized into a canonical job model.