zaimler
Founding Customer Success Specialist at Movo AI
New York
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About the role
- Founding team impact: Shape the entire customer success strategy and operational playbook from day one for an early-stage startup.
- Collaborative environment: Work directly alongside the founder in a lean, fast-paced NYC setting with significant equity and ownership potential.
Responsibilities
- Lead the end-to-end onboarding experience for new youth sports academies to ensure seamless AI integration and rapid value realization.
- Manage ongoing client relationships and retention efforts, translating complex product features into simple, actionable business outcomes for non-technical users.
- Partner with the product team to provide internal customer feedback, driving the feature roadmap based on real-world usage and academy owner needs.
- Proven ability to manage client relationships with a bias toward action and high empathy for small business operators and educators.
- Work closely with passionate SMB owners to transform how they manage their business using cutting-edge voice AI.
- Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Requirements
- The ideal candidate:
Benefits
- Work directly alongside the founder in a lean, fast-paced NYC setting with significant equity and ownership potential.
- I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career.
Company info
- Movo AI - Voice AI startup automating youth program enrollments
- This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
- She will pick the best candidates from Jack's network
- The next step is to speak to Jack https://jackandjill.ai/jack/job-listing?utm_source=job_listing&utm_medium=job_board&utm_campaign=74762f61-8bb9-469c-a7c7-3679d3727713.
- Customer Success Specialist
This listing is sourced directly from zaimler's careers page and normalized into a canonical job model.