zaimler
Founding Customer Success Specialist at Movo AI
New York
Sponsorship not specifiedDetected 99 days ago
Customer SuccessCommunication
About the role
- She will pick the best candidates from Jack's network The next step is to speak to Jack https://jackandjill.ai/jack/job-listing?utm_source=job_listing&utm_medium=job_board&utm_campaign=74762f61-8bb9-469c-a7c7-3679d3727713.
- I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career.
- And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire.
Responsibilities
- Lead the end-to-end onboarding experience for new youth sports academies to ensure seamless AI integration and rapid value realization.
- Manage ongoing client relationships and retention efforts, translating complex product features into simple, actionable business outcomes for non-technical users.
- Partner with the product team to provide internal customer feedback, driving the feature roadmap based on real-world usage and academy owner needs.
- Proven ability to manage client relationships with a bias toward action and high empathy for small business operators and educators.
- Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Requirements
- The ideal candidate:
Nice to have
- Background in management, tech, or implementation consulting with a strong desire to transition into a hands-on, early-stage startup environment.
- Exceptional communication skills with the ability to translate technical value propositions into simple, relatable terms for non-technical audiences.
Benefits
- Work directly alongside the founder in a lean, fast-paced NYC setting with significant equity and ownership potential.
Company info
- Movo AI - Voice AI startup automating youth program enrollments
- This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
- She will pick the best candidates from Jack's network
- The next step is to speak to Jack https://jackandjill.ai/jack/job-listing?utm_source=job_listing&utm_medium=job_board&utm_campaign=74762f61-8bb9-469c-a7c7-3679d3727713.
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