Decagon

Revenue Operations Associate

San Francisco · Mid · Full-time

Sponsorship not specifiedDetected 70 days ago

Agentic AIProject ManagementHubSpotSalesforceCRMSalesExcelLeadershipCommunicationCollaborationProblem Solving

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odds of building a lasting career here

37Risky

Cap-exempt (no lottery)0

Sponsors this role80

Entry-level history0

PERM / green-card track0

Lottery odds40

Fits your clock70

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About the role

Decagon's Revenue Operations team is a multidisciplinary group of operators combining strategic thinking, analytical rigor, and high-velocity execution.
Your background looks something like this
You've identified broken processes before being asked and fixed them

Responsibilities

We're building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships.
Data & analytics: monitor our CRM, records and dashboards and own various reporting for GTM leadership. Create, manipulate and analyze reports to derive data-driven insights
Data quality & integrity: own the data quality of our internal systems by running regular audits and working with the team to drive long-term improvements
Documentation and project management: create & maintain documentation on our internal processes, best practices and system requirements. Work with senior team members to streamline processes and implement solutions

Requirements

2-4 years of experience in Sales Operations or an equivalent role.
Ownership & bias for action: you enjoy having end-to-end ownership of deliverables with an ability to get deep into details to get them done
Proficiency with Microsoft Excel/Google Sheets

Nice to have

Proficiency with Salesforce is required.
Experience with GTM tools such as Gong, Clay, Hubspot and others is a plus

Compensation

These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Benefits

Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
We proudly offer the following benefits for our full-time employees:
We're proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
These benefits are described in more detail in Decagon's policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.

Company info

2-4 years of experience in Sales Operations or an equivalent role. You've identified broken processes before being asked and fixed them
Proficiency with Salesforce is required. Experience with GTM tools such as Gong, Clay, Hubspot and others is a plus
Covering GTM-wide strategy, operations and analytics, we are proactive, data-driven partners to leadership - providing critical insights, driving operational efficiency, and getting things done.
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our values - Just Get It Done, Invent What Customers Want, Winner's Mindset, and The Polymath Principle - shape how we work and grow as a team.

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This listing is sourced directly from Decagon's careers page and normalized into a canonical job model.