Teifi Digital
IT Operations Manager
Vancouver, Canada · Full-time
Sponsorship not specifiedDetected 20 days ago
PythonLLMsCybersecuritySOC OperationsIncident ResponseComplianceProcurementInventory ManagementOnboardingShopifyLeadershipCommunicationProblem SolvingOrganizational Skills
About the role
- You will be the primary owner of Teifi's internal IT ecosystem- responsible for the reliability, security, scalability, and operational maturity of our devices, SaaS stack, identity systems, AI tooling, and compliance programs.
Responsibilities
- Own & Scale Internal IT Operations Serve as the primary owner of Teifi's internal IT environment, ensuring systems, devices, and tools operate securely, efficiently, and reliably.
- Identify operational inefficiencies and proactively implement technology solutions that improve productivity and reduce friction across teams.
- Act as a trusted partner to leadership and department stakeholders, translating business needs into practical technical solutions.
- Maintain a highly accurate asset management program, including device ownership, condition tracking, lease/purchase status, and inventory forecasting.
- Drive process improvements that reduce onboarding time, improve inventory visibility, and strengthen device security standards.
- Own Security & Compliance Operations Act as the operational owner of Teifi's SOC 2 compliance program, partnering with internal stakeholders and external auditors to maintain audit readiness year-round.
- Own and improve compliance workflows through platforms such as Vanta, including evidence collection, policy maintenance, control monitoring, and remediation tracking.
- Develop, document, and enforce scalable security standards, operational policies, and incident response procedures.
- Flexibility in work hours designed to accommodate appointments and personal responsibilities.
- About Teifi Teifi Digital, a Shopify Plus Platinum partner, excels in resolving complex e-commerce challenges.
Benefits
- Comprehensive health and dental coverage in Canada, plus a health spending account.
- Performance based bonus opportunities for full-time employees.
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.
Company info
- As part of our hiring process at Teifi Digital, any offer of employment is conditional upon the successful completion of a background check.
Equal opportunity
- We are an equal opportunity employer and love diversity at our company!
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This listing is sourced directly from Teifi Digital's careers page and normalized into a canonical job model.