Madhappy

Ecommerce Operations Associate

Los Angeles, CA · Senior

Sponsorship not specified$65k-$75kDetected 98 days ago

SEOGoogle AnalyticsExcelCadenceShopifyResearch

About the role

Born in Los Angeles, 2017, the brand has built itself around an optimistic ideology, expressed through apparel, events, and experimental retail spaces around the world.
You'll also be tech-proficient and mindful of our automation ecosystem (Shopify Flow + MESA), ensuring catalog changes don't break critical workflows.

Maintain and organize product data from VLP/linesheets and translate it into Shopify-ready imports
Build and QA products in Shopify: titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects
Own import workflows (CSV + bulk editor tools), QA after import, and fix edge cases
Own a launch checklist and timeline, working with Content to ensure product imagery is shot, delivered, and complete before launch
Perform pre- and post-launch QA: PDP completeness, correct imagery, pricing accuracy, variant availability, size charts, and merchandising placement
Reporting + merchandising support (GA4-informed)
Support basic GA4 reporting needs (pulling standard reports, assisting with funnel snapshots, flagging anomalies to the senior)Assist with merchandising execution in Shopify: collection ordering, badges, featured placements, cross-sell collection maintenance
Maintain a simple automation reference doc (triggers, dependencies, common failure modes)
Build a clean product setup process and "source of truth" sheet template for imports
Deliver consistent reporting cadence (including GA4 pulls) that supports trading decisions

Working proficiency in GA4 (able to pull ecommerce performance views, basic funnel checks, and troubleshoot obvious anomalies with guidance)Extremely detail-oriented with strong QA instincts and follow-through
Understand key Shopify Flow and MESA automations and the required tags/metafields that power them
Advanced Google Sheets / Excel skills (xlookup/vlookup, index-match, pivot tables, query/filter, data validation; comfortable with CSV imports/exports)Strong Shopify admin experience, including bulk editing and product/variant setup
Tech-proficient and able to learn/maintain operational automations

Experience with Algolia merchandising/search operations (synonyms, collections, search relevance support)
Experience with catalog feeds (Google Merchant Center / Meta catalog) and basic troubleshooting
Familiarity with image optimization best practices for ecommerce
Experience with Shopify Flow, MESA, or similar workflow automation tools

titles, variants, pricing, compare-at, SKU/UPC, taxonomy, tags, collections, metafields/metaobjects, SEO fields, redirects
Ensure data hygiene and consistency across attributes (fit, fabric, color, collection, season, gender, etc.)
Launch readiness + content coordination

15 days PTO, and 9 days sick pay annually
Health, dental, and vision insurance with 75% premium coverage by Madhappy
Retirement plans available
$600 quarterly health stipends
Madhappy writes Local Optimist magazine, supports research and awareness in mental health through Madhappy Foundation.
The Madhappy Foundation™ is non-profit organization, 501(c)(3) with a mission to improve mental health globally.
Through The Madhappy Foundation™, 1% of proceeds from every sale benefit our efforts to raise awareness, fund research, and positively impact the mental health movement.

We're looking for a highly detail-oriented Ecommerce Operations, Catalog & Reporting Specialist to keep madhappy.com running smoothly behind the scenes.

This listing is sourced directly from Madhappy's careers page and normalized into a canonical job model.