Catch Creation
Head of TikTok Shop
Remote (Miami/Brickell, FL preferred) · Junior
Sponsorship not specifiedDetected 180 days ago
SparkA/B TestingContent MarketingContent CalendarsSalesVendor ManagementLeadershipCommunication
About the role
- This is not an entry-level position, we need someone who has already managed TikTok Shop at scale and can hit the ground running.
- IMPORTANT: This role requires proven TikTok Shop management experience.
Responsibilities
- Own the day-to-day relationship with our in-house outreach team, ensuring they deliver on 70+ monthly LIVE hours, creator campaigns, and shop optimization
- Build and manage an internal creator outreach team responsible for recruiting, onboarding, and nurturing affiliate relationships
- Develop tiered affiliate commission structures and incentive programs that drive sustainable growth
- Create and maintain creator communication workflows, from initial outreach templates to ongoing relationship management
- Manage creator compliance, ensuring content aligns with brand guidelines and platform policies
- Manage feedback loops between video editors, outreach team, and creators to continuously improve content performance
- Manage negative review responses and customer experience touchpoints within TikTok Shop
- Build, hire, and manage the internal TikTok Shop team (outreach specialists, content coordinators, community managers)
Requirements
- 2+ years of hands-on TikTok Shop management experience at a brand or agency generating significant GMV
- Proven track record of scaling TikTok Shop revenue through affiliate programs and creator partnerships
- Deep expertise in TikTok Seller Center, affiliate management systems, and platform analytics
- Strong understanding of content performance metrics and what drives viral, shoppable content
- Experience with physical products, particularly pet products or home goods
- Experience with LIVE shopping production and optimization
- Familiarity with TikTok Ads and Spark Ads integration
- Experience in high-growth, entrepreneurial environments
- Must Have (Non-Negotiable)
Nice to have
- Strongly Preferred
Benefits
- Monitor and resolve shop violations, policy issues, and account health concerns proactively
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This listing is sourced directly from Catch Creation's careers page and normalized into a canonical job model.