Truist

Client Support Specialist I

Charlotte, NC · Part-time

Sponsorship not specifiedDetected 12 hours ago

AccessibilityProject ManagementSalesforceExcelResearchCommunicationTime ManagementMicrosoft Office

About the role

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Must be able to work independently, be well organized, versatile, and display good time management skills in a sometimes-high pressure environment, maintaining composure and a positive attitude.
Ability to adapt to and function in a changing environment.
Must be able to make responsible decisions and use sound judgment when communicating with our clients.
Ability to manage daily activities with a moderate degree of supervision.
Proficient in MS Office applications including Word, Excel, and Outlook, and well as proficiency using the Internet.
The requirements listed below are representative of the knowledge, skill and/or ability required.
If you already have a profile with us, you can log in to check status.
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or equivalent.
Excellent written and oral communication skills that support a highly professional image with the ability to write business correspondence and communicate professionally over the telephone.

Two years of call center experience, or equivalent phone-related experience.
Experience with case management tool (such as SalesForce).
Project management, consulting or management experience.
Risk management experience.
Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work
Two years of banking experience, preferred call center or equivalent phone-related experience

Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates.
For more details on Truist's generous benefit plans, please visit our Benefits site.
Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or o

This listing is sourced directly from Truist's careers page and normalized into a canonical job model.