Rio Las Vegas

VIP Representative

Rio Las Vegas, Nevada

Sponsorship not specifiedDetected 14 days ago

CommunicationProblem Solving

About the role

A VIP Guest Services Representative will assist high level casino guests from the time they arrive at the property to the time they depart, ensuring the guests expectations are exceeded.
SUPERVISORY RESPONSIBILITIES - This position does not have supervisory responsibilities.

Arrange transportation and maintain appropriate log.
Maintain cleanliness of Registration area and report maintenance issues as they arise.

Must be 18 years of age or older.
High school graduate or equivalent is required.
6 months experience in basic computer knowledge
Must be able to tolerate secondary smoke
Must be able to complete several tasks at once with accuracy.
Must be able to stand for entire shift (an average 8-hour shift).
They have the ability to know all hotel/casino facilities and services, special events, and local attractions.
A VIP Guest Services Representative must be able to initiate and engage in conversation in a professional and friendly manner while maintaining confidentiality at all times.

One year experience in front desk or guest service field.
Must be able to qualify for licenses and permits required by federal, state and local regulations.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship.

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

This listing is sourced directly from Rio Las Vegas's careers page and normalized into a canonical job model.