Ummh
Sr. Medical Admin Secretary, Belmont St Internal Med, 40 Hours, Days
Worcester, MA · Senior · Contract
Sponsorship not specified$17k-$31kDetected 8 hours ago
ComplianceHRISCustomer SupportHIPAAEHR/EMRPatient CareResearchCommunicationMicrosoft Office
About the role
- Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?
- CLICK HERE to apply through your Workday account.
- Exemption Status: Non-Exempt Hiring Range: $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
Responsibilities
- And everyone, in their own unique way, plays an important part, every day.
Requirements
- Proficiency in Microsoft Office Suite.
Nice to have
- Schedules and coordinates inpatient and outpatient visits, procedures, and diagnostic testing, collaborating with patients, caregivers, and ancillary services to ensure accuracy and timeliness.
- Communication and Customer Service
- Answers and screens phone calls, responds to routine inquiries, and routes messages to appropriate caregivers.
- Greets visitors and patients, determines their needs, provides information on procedures and policies, and ensures a professional, courteous experience.
- Serves as liaison between patients, families, and caregivers to promote timely and effective communication.
- Escorts patients to examination rooms and chaperones examinations as required.
- Documentation, Transcription, and Correspondence
Skills
- 2 years of experience in a medical office or healthcare setting.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Strong organizational, communication, and customer service skills.
- Familiarity with medical terminology, insurance authorization processes, and clinical workflows.
- Physical Demands and Environmental Conditions
- Work is considered sedentary.
- Position requires work indoors in a normal office environment.
- Major Responsibilities
- Patient Scheduling, Registration, and Coordination
- Registers patients, verifies insurance coverage and eligibility, and secures required referrals or authorizations.
- Assists with new patient intake, including collecting demographic and insurance information.
- Identifies urgent patient-care needs and escalates to providers or clinical staff as appropriate.
Compensation
- $17k-$31k
Benefits
- $16.60 - $31.37 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.
- Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.
- The Secretary, Medical Admin Sr provides advanced administrative and clerical support to physicians, advanced practice providers, and clinical staff.
This listing is sourced directly from Ummh's careers page and normalized into a canonical job model.