Cardless

Cardless

Manager, Partner Growth

San Francisco

Sponsorship not specified$122k-$155kDetected 5 days ago
ExpressSparkCRMSalesAccount ManagementBusiness DevelopmentCadenceShopifyLeadershipCommunication

About the role

  • You will be the primary point of contact for accounts like Coinbase and Bilt - responsible for the health of each relationship, the performance of their card program, and identifying where there's room to expand it.
  • This role reports to the Chief Business Officer of Cardless.
  • You will be evaluated on portfolio retention, the speed and quality of issue resolution, and the growth you generate within existing accounts.

Responsibilities

  • Own the Partner Relationship
  • Serve as the primary point of contact for every partner in your portfolio - from Qatar Airlines to Coinbase to Bilt to whoever comes next - building the kind of trust that outlasts any single ticket or QBR.
  • Understand each partner's business, not just their card program: their goals, their internal dynamics, and what "success" looks like from their seat, not just from ours.
  • Represent Cardless internally as the voice of the partner - making sure product, support, and leadership understand what each account actually needs, not just what they happen to ask for.
  • Track the performance of every program in your portfolio - activation, spend, retention - and know which levers actually move those numbers for each partner.
  • Identify and pitch expansion opportunities within existing accounts - new features, new segments, new use cases - before the partner has to ask for them.
  • Bring a point of view to each partner on how their program compares to what's possible, drawing on data and patterns from across the Cardless portfolio, not just their own account.
  • Work with the product and business teams to make sure roadmap priorities reflect what will actually move the needle for partners who are already live, not just what's easiest to build.
  • Be the first call when something goes wrong - an outage, a compliance question, a partner complaint - and own getting it resolved, not just routed to someone else.
  • Build the internal relationships and judgment to know who to pull in fast, whether that's product, support, engineering, or compliance, and hold ownership of the issue until it's actually closed.

Requirements

  • 5-10 years in business development, partnerships, sales, or an account management role with meaningful exposure to financial services - ideally including time at a bank, card issuer, or payment network.
  • A demonstrated track record of cultivating and growing major enterprise partnerships by adding major new milestones, new processes, and top-line revenue
  • Payments expertise, with working knowledge of schemes, payments risk and fraud, and other payments basics.

Compensation

  • This role has an annual starting salary range of $122,000-$155,000 + equity + benefits.
  • Actual compensation is influenced by a wide array of factors including but not limited to skills, experience, and specific work location.

Benefits

  • We're proud to offer our team excellent benefits:
  • 💸 Meaningful Start-up equity
  • 🏥 100% health, vision & dental primary coverage
  • ➕ 75% health, vision & dental dependent coverage
  • 🚎 $250/month Commuter benefit
  • 👶 Parental leave
  • 🌴 Flexible PTO with a minimum of 15 days off per year

Company info

  • You want to work on new business sales. This role is about making existing customers more successful than they could ever have expected to be with a credit card.
  • You do not have meaningful experience in financial services - a general enterprise sales or account management background without exposure to banking, cards, or payments will not be sufficient for the conversations this role requires.
  • You require remote or hybrid work arrangements.
  • Cardless has found product-market fit, has live programs with major brands, and is growing fast.
  • What it does not yet have is a dedicated business development function - the top of the commercial funnel has been driven by the founders and the CBO, and ongoing relationships have been covered by multiple functions across the company.
  • This role is the first dedicated hire entirely focused on growing existing portfolios, which means the person who joins now will set the template for how Cardless makes its customers wildly successful.

Visa & Work Authorization

  • Cardless powers cards on all three major networks (Visa, Mastercard, and American Express) and uses agentic servicing to operate at a fraction of the headcount and cost that traditional card issuers require.
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This listing is sourced directly from Cardless's careers page and normalized into a canonical job model.