Cityofhamilton

Cityofhamilton

Job ID #32131: District Operations Support Coordinator

Hamilton, Ontario · Contract

Sponsorship not specifiedDetected 6 hours ago
Project ManagementExcelHRCustomer SupportProblem SolvingTime ManagementMicrosoft OfficeAccounts Payable

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Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • Vacancy type: This posting is for an existing vacancy Internal applicants should apply with your work e-mail address.
  • External applicants are considered only after the internal posting process has been completed.
  • Only applicants chosen for an interview will be contacted.

Responsibilities

  • Job ID #32131: District Operations Support Coordinator (four (4) vacancies)
  • Liaises with and supports District Superintendents, District Supervisors, and Manager to facilitate the efficient operations of the Roadway Maintenance section.
  • Coordinates schedules and arranges for meetings using MS Outlook for staff, public consultation, union and labour/management meetings; maintains calendar.
  • Performs data entry into PeopleSoft and computerized Maintenance Management System.
  • Assists and supports the District Supervisors with hired equipment and contractor paperwork completion, reviews and submits to the Operations Services Representative.
  • Supports the District Supervisors/Superintendent with organization and coordination of the operational unit; as assigned, review work priorities to meet deadlines and emergency responses.
  • Maintains an office filing system, including confidential files, reference materials, reports, and general correspondence.
  • Maintains confidential staff records such as correspondence, training summaries and disciplinary action.
  • Develops notices, information packages, spreadsheets and charts for staff, other departments, elected officials, the public and outside agencies.
  • Reviews logs for accuracy and correct use e.g. asphalt logs, timesheets, as well as electronic files/folders/drives to ensure consistency across Districts.

Requirements

  • Proven excellent customer service, interpersonal, verbal and written skills
  • Demonstrated experience with data entry which may include customer enquiries, payroll data, accounts payable or receivable.
  • Excellent knowledge of computer applications in a Windows environment, working knowledge of Windows 10, Microsoft Word, Excel, Outlook, Hansen, PeopleSoft, D365 Enterprise and MMS.
  • Must be able to communicate effectively, both verbally and in written form with all levels of staff.
  • Time management, problem solving skills and the ability to meet multiple deadlines is a must.
  • Experience with conflict resolution and demonstrated ability to handle sensitive/difficult conversations.
  • Preference will be given to applicants with progressive experience in a municipal office environment.
  • Knowledge of Computerized Maintenance Management Systems, PeopleSoft and Project Management software would be considered an asset.
  • THIS POSITION REQUIRES A VALID CLASS "G" DRIVER'S LICENCE AND PROOF THEREOF IS REQUIRED AFTER HIRE.
  • All required forms of the job evaluation submission must be fully completed in order for the review to occur.
  • demonstrated ability to establish and maintain effective working relationships.
  • Ability to carry out all facets of the work independently and as part of a team. Must possess initiative and good judgement and be able to work independently.
  • Demonstrated ability to maintain confidentiality, exercise good judgment and discretion in dealing with sensitive matters. Experience with conflict resolution and demonstrated ability to handle sensitive/difficult conversations.
  • NOTE: This is a newly created position. The incumbent(s) or the department has the option to have the salary grade assigned to this position re-evaluated within nine months of the initial filling of this position. The Director of the division must review and submit the submission to Human Resources within 45 days of receiving it. All required forms of the job evaluation submission must be fully completed in order for the review to occur. If fully completed and updated job evaluation forms (with an updated draft job description) are not received within nine months of the initial filling of the position, the existing job description and rating shall be confirmed.
  • Disclaimer:
  • Be advised that Human Resources frequently audits resumes of internal/external applicants to ensure/validate information provided is consistent and trustworthy. Falsification of information provided at any time throughout the recruitment process may be grounds for disqualification, and for internal applicants, subject to discipline up to and including termination.

Compensation

  • Reporting to a District Superintendent, Roadway Maintenance, this position supports the Roadway Maintenance District teams by performing administrative duties and assisting with the achievement of monthly and annual operational compliance a

Benefits

  • Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason
  • Reviews dashboards and divisional metric compliance e.g. MMS, monthly Health and Safety, Winter dashboards, Worksite inspections etc; report monthly completion to the superintendent prior month end.

Company info

  • Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership and being engaged empowered employees.
  • Ability to carry out all facets of the work independently and as part of a team.
  • Consistent with our Values and Corporate Culture Pillars, the City of Hamilton is committed to providing equitable treatment to all with respect to barrier-free employment and accommodation without discrimination.
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