SHI International

SHI International

Solutions Engineer - Google Education

US - OH - Home Office

Sponsorship not specified$105k-$140kDetected 7 days ago
Customer SuccessCadenceLeadershipCommunicationCollaboration

About the role

  • The individual serves as a key bridge between SHI, customers, and Google, ensuring alignment to strategic priorities and successful execution across all engagements.

Responsibilities

  • Deliver product demonstrations, proofs of concept (POCs), and technical validations
  • Partner with account teams to advance opportunities and remove technical blockers
  • Develop scalable deployment strategies and implementation best practices
  • Ensure alignment between pre-sales solution design and post-sales execution
  • Post-Sales Support & Optimization
  • Provide advanced support within the Google Admin Console: User and device management, policy configuration, security and compliance optimization
  • Collaborate with Google support on critical escalations
  • Support onboarding, migrations, and integrations
  • Drive adoption, satisfaction, and long-term retention
  • Deliver customer and internal enablement and training

Requirements

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • Proven Tier 2/3 troubleshooting capabilities
  • Experience with identity & access management (IAM), student data privacy standards, and large-scale device deployments
  • Complete and maintain required Google partner certifications and credentials

Nice to have

  • Google Certified Administrator (or higher certification)

Compensation

  • The estimated annual pay range for this position is $105,000 - $140,000 which includes a base salary and bonus.

Benefits

  • may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
  • Lead technical discovery sessions with K-12 and education customers
  • Design and present solutions across Google Workspace for Education
  • Advise on licensing strategies (e.g., Fundamentals, Education Plus)
  • Guide customers through deployment of Google for Education environments
  • Lead SHI initiatives related to Google Workspace for Education

Company info

  • Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees - all 7,000 of them. If you join our team, you'll enjoy:
  • Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
  • Continuous professional growth and leadership opportunities.
  • Since 1989, SHI International Corp. has helped organizations change the world through technology.
  • We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.
  • Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.
  • But the heartbeat of SHI is our employees - all 7,000 of them.
  • If you join our team, you'll enjoy:
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive - in our offices or yours.

Equal opportunity

  • Equal Employment Opportunity - M/F/Disability/Protected Veteran Status

This listing is sourced directly from SHI International's careers page and normalized into a canonical job model.